• Aid with data entry regarding new hires, transfers, promotions, terminations, and leave of absence in Workday.• Support new hire orientation, onboarding, and offboarding.• Completion of new hire I-9 compliance and maintenance of current I-9’s• Answer employee questions regarding compensation and benefits.• Coordinate and assist with employee activities and communications at the Kansas City facility.• Prepare and maintain personnel files ensuring compliance with all applicable standards.• Provide payroll updates bi-weekly to Corporate Payroll and maintain/review accuracy of Kronos.

• Review both company and personnel policies with employees.• Facilitate recruitment which entailed sourcing/job posting on LinkedIn, Indeed, and school websites. Completed full or partial cycle recruiting based on preference of manager. Dependent on the cycle of recruiting, perform initial and second phone interviews, be the point of contact for communication between the manager and the candidates and communicate with managers on timelines for hiring.• Own the pre-employment process including drug screen, background check, onboarding employee into system, verify I-9’s, assign EEOC trainings.• Administer employment letters: offer, pay changes, termination, and separation.• Train new employees to use timeclock and HRIS system.• Provide insurance and benefit information.• Administered insurance ID cards when requested.

• Inform insured on benefit coverage in detail for various plan types.• Deliver exceptional customer service over the phone.• Assist providers with submission and status of claims.• Locate providers and pharmacies that in network for customers.• Provide insurance ID cards when necessary.

-Coach a team of 20+ employees in order to reach sales and department goals-Manage payroll, performance, product flow and placement-Consistently increase sales in women’s and kid’s department by focusing on the right product, right placement, right time and developing a team to do the same-Developed employees to advance within the company-Develop a team to exceed directives, department standards, and service expectations-De-escalate and solve consumer concern situations

-Oversaw women’s mannequin styling, collection table styling, and overall female service-Train female employees in order to certify them in the bra fitting experience-Conduct presentations and training's on product knowledge

-Acquired experience as apparel, footwear, and stockroom associate-Focused on consumer experience in and out of the store environment-Assisted consumers above expectations