Danielle Gregory Email & Phone Number

Responsible for personnel management and oversight of clinic operations. Responsible for the enforcement of clinic policies and procedures. Responsible for managing the daily operations of the office.Responsibilities/Duties/Functions/Tasks:Manage daily operations, efficiency, and productivity of the office.Providing daily oversight and guidance to employees.Write monthly schedules for the Physicians and Mid-Levels.Direct monthly meetings with Physicians to discuss office operations.Conduct monthly meetings with staff on office policy and procedure changes.Attend monthly meetings with Practice Managers within the organization.Maintain a good working relationship with satellite offices management team and managers attend monthly meetings.Meet with referring Physicians to increase business.Assist patients with office, facility, and Anesthesia billing issuesResolving patient issues in-person or over the phone.Work closely with Endoscopy Centers: efficiency reporting and staffing needs.Prepare monthly reports for office and facility utilization to maximize efficiency and productivity.Maintain Physician numbers to meet HITECH and AGA requirements.Review résumés and interview applicants for staffing needs.Retain employee files to document (i.e. personal data, reference checks, compensation, benefits, payroll information, attendance, performance reviews or evaluations, and termination date and reason).Support staff when staffing shortage: answer phones, chart prep, scheduling, and rooming patients.Credentialing for all provider associated hospitals and surgery centers.Ensure correct billing for outpatient and inpatient charges for providers.Ensure provider licenses are renewed in a timely manner and current at all times.Travel between locations as neededPerform other duties as assigned

Tulsa, Oklahoma, United States

Coordinate medical and health care services. Assist physician and management as needed. Maintain confidential patient records. Administrative support to physicians including but not limited to electronic medical records, scheduling and billing, compliance, management reporting, and credentialing. Assure that practice operations in the functional areas of medical records, front office, and scheduling are conducted in a professional and efficient manner. Provide daily oversight and guidance to employees; including feedback, training, coaching, and counselling as needed. Approve time off requests to ensure proper staffing of the clinic. Coordinate and implement office strategies. Other duties as assigned. Also, interim manager for three months while manager was on maternity leave.

• Manage employee benefit programs including health & wellness plans, 401(k), life insurance and voluntary programs• Assists employees with benefit related inquiries and issues• Ensure benefits information is accurate and timely through the system administration of benefits including effectiveness of file feeds (EDI), audits and data management• Reconciles and submits monthly benefit billings on time• Research employee benefit plans and vendors to identify those that present the best value• Designs, recommends and implements wellness programs• Works with the benefit broker to develop company cost information for current and potential new plans. Surveys industry trends• Part of the team to collaborate and negotiate with benefit broker, vendors or administrators for renewal• Ensure all changes in plan design are executed with legal compliance• Audits the accuracy and performance of benefit plans and ensures compliance with provisions of Employee Retirement Income Security Act (ERISA) and the Affordable Care Act (ACA)• Implements new plans/changes through a change management process• Leads annual open enrollment process including HRIS, vendor preparation and employee events• Designs and implements materials and training for benefits orientations and open enrollments• Creates and conducts presentations as needed

Tulsa, Oklahoma Area

Coordinates the daily operations of a physician practice or health center. Serves as a liaison between practice physicians and office employees, and between the practice and other clinical and administrative areas. Ensures that staffing is in place to meet the demands of the provider's work schedules. Coordinates utilization of float pool associates and maintains associate payroll information. Completes and reviews office correspondence including invoices/statements, credit cards, petty cash, mileage forms, and reports. Performs clerical or technical roles/functions as needed. Performs other duties as assigned.

Broken Arrow

Greets patients and visitors, responds to questions/concerns and directs them to appropriate location. Provides on-going communication with clinical staff regarding patient status. Collects and enters all necessary demographic, clinical, billing and insurance information from patientsor responsible parties. Explains processes and forms to patients prior to securing signatures and ensures that all documents are properly signed and witnessed as required. Determines and accepts required payments, including co-pays and deductibles. Assists with coordination of activities related to insurance precertification/authorization and provides counseling to patients or patient's representative regarding pre-service requirements and instructions. Provides financial education to patients and family on insurance benefits and/or self-pay programs available. Explain financial liability and hospital billing process to ensure that patient's financial commitment to the institution is arranged for service provided.

Front Office, Surgery Coordinator and Medical Assisting. Handling phone calls from patients regarding triage questions and medications; assist in scheduling office visits and surgeries. Completing FMLA paperwork, home health referrals and ordering clinic supplies. Making sure intake paperwork is completed and insurance is verified. Scheduling surgeries, surgery precertification and authorizations as well as some billing duties. Assist doctor in office for cortisone injections, removal of staples and stitches and casting.

Arranged for the efficient and orderly admission of inpatients; admission of individuals who have hospital based outpatient testing or procedures. Ensured that the patient information is collected and patients are aware of hospital policies and procedures. Interviews incoming patient or representatives and enters information required for admission into computer database. Distributed appropriate information to ancillary departments and participated in performance improvement and CQI activities.

• Composed human-interest features, news articles for 28,000-member readership for official Air Force newspaper. Topics ranged from science and technology to sports. • Regularly networked with and interviewed Air Force, Navy, Army and Department of Defense senior leaders, officials, dependents and retirees. • Acted as a liaison for 72nd Air Base Wing Public Affairs Office, positively changed internal office dynamics and increased readership. • Performed customer service, maintained source relations between the numerous base organizations and offices. • Trained, mentored new hires, stringers. • Coordinated photography with staff photographer, and supplied photographs as needed.

Business Administration And Marketing Communication

Associate Of Arts And Sciences (Aas)

Completed Associates degree