Danielle Grimes Email and Phone Number

• Manage time while multitasking to give productive and efficient service so to exceed customers’ expectations• Work in a fast-paced, customer-oriented environment tending to 6 tables per shift

• Provide excellent customer service and work as a team to ensure all patrons are satisfied while tending to at least 6 tables • Solve problems and resolve conflicts as they arise, while keeping calm under pressure

• Liaison between students and the Program Director and Student Affairs Coordinator • Advised what changes should be made to course structures and other issues, such as when and where the Program should organize extracurricular trips for the students

• Designed and ordered gear for over 100 people by collaborating with our PR manager, communicating with the consumer, and did competitive research to execute a design strategy • Oversaw $1000’s worth of financial obligations and ensured all deadlines were met• Allocated responsibilities between 75 girls for dozens of events over 4 months

• Bought Youth Boys tops, sets, and swim sizes 2-20 for 544 retail stores in 44 states• Strategized merchandise selection with my team of 5 after meeting with vendors twice a week in NYC • Placed over $100,000 worth of merchandise orders into the IT computer system • Tracked shipping by communicating with over 12 vendors to ensure orders arrived on time • Analyzed sales performance by sell-throughs and other data points to create weekly reports of best and worst sellers

• Sold merchandise prior to and 12 hours during THON weekend as well as set up and tore down the sale areas• Maintained organized and well-stocked storage areas, helped keep inventory and transport merchandise• Organized team-bonding events and activities to ensure the committee runs smoothly

• Communicated with patrons to provide quality customer service while attending to 7 tables per shift• Employed time management and multitasking skills to ensure efficient execution of duties