Danielle Hamilton Email & Phone Number

Scarsdale, New York, United States

New York, New York, United States

White Plains, New York, United States

- Appointed to manage commercial customer ethernet builds for the Southeast, Mid-Central, Mid-South, and Pacific-West markets to expand service access to more customers- Assisted Verizon Operations Managers with scheduling construction technician dispatches to customer sites to install, test, and turn up customer circuits - Followed through on completing building queues promptly or ahead of schedule with each responsible queue owner - Tracked equipment orders and deliveries to appropriate Verizon garages - Coordinated customer site access with the appropriate local contact at the customer premises- Attended scheduling and update calls for escalated customer orders as well as "business as usual" builds

New York, New York, United States

- Appointed to manage the HiCap build for the Springfield and Framingham Massachusetts area, hosted daily and weekly status calls with the area construction teams to resolve any issues and report status updates to the Northeast Transport Engineering Director through corporate systems- Managed 5G and C-Band network deployment orders which supported services for 3rd party wireless carriers and assisted with the deployment of the nation's first 5G network- Manage orders designed for 10G circuits that connected to Verizon’s Intelligent Edge Network, successfully pushing the company’s infrastructure and services into new territories - Developed weekly status reports and presented the results to the Supervising Managers across the Springfield and Framingham, Massachusetts area, this included the Construction Foreman, Engineering Management, and Support Vendors who maintained and improved our KPI metrics - Followed through on decommission projects within the Springfield and Framingham Massachusetts area from start to completion, involving retirement or replacement of equipment in the field to be replaced with new cutting-edge technologies that benefitted the customers and expanded Verizon’s nationwide network- Trained the new Project Management Supervisor on the Project Management job function, including daily tasks, follow-up procedures, and the “who’s who” on the Construction teams

New York, New York, United States

- Partnered with Core Engineering Management, which reported to the Northeast Core Engineering Director, to create financial plans and perform financial analysis for the development of yearly and quarterly budgets based on the organizations $1M operating plan- Developed monthly financial expense reports and presented the results to the Core Engineering Management team and Northeast Core Engineering Director- Selected as Head Project Manager to track the company’s High-capacity customer service orders from start to finish in the Northeast region utilizing Kanban methodologies

New York, New York, United States

- Appointed to manage the Right of Way project within the Northern Manhattan area in order to expand FIOS network infrastructure and increase service availability to customers, this project contributed to the fulfillment of Verizon’s Franchise Agreement with the City of New York - Managed three wire centers within NYC, this involved negotiating contract agreements, answering Property Management questions, getting easement permissions from property owners, and arranging site visits between Engineering and Property Managers, also delegating work to company vendors who assisted with securing Right of Way access in Northern Manhattan - Took the lead on payment of vendor invoices on a weekly basis through corporate systems- Developed a block analysis system that generated new leads on properties within Manhattan that could potentially facilitate FIOS network infrastructure, this created leads for our Engineers who designed how the network would be deployed into each building and increased the number of sites completed to fulfill the company’s Franchise Agreement with the City of New York

Atlanta, Georgia, United States

- Greeted members and guests, providing exceptional customer service- Answered phones courteously and assisted callers with a variety of questions- Checked in members and assisted members with the membership sign-up process- Conducted beverage or merchandise purchases on the point-of-sale system- Utilized the POS system to assist with new membership cards, change of address, and billing or payment questions- Regularly cleaned, including mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights- Regularly cleaned all of the exercise equipment and tanning beds

New York, New York, United States

- Reported to the VP of Sales, analyzed customer profiles and employment history from public records to generate new sales leads- Consolidated and presented weekly reports to the VP of Sales summarizing my analysis of new and existing customer employment history - Contributed to increased sales and revenues for the company resulting in the team exceeding sales goals

Bronx, New York, United States

- Coordinated schedules, meetings, and visits for the Director and Assistant Director of Purchasing - Prepared bid contracts and performed administrative functions for organizing bid data - Administered orders with approved WCS vendors for the 5 zoos in NYC through SAP and tracked each order from shipment to delivery to the end user

Ardsley, New York, United States

Dobbs Ferry, New York, United States

Bachelor Of Arts - Ba, Economics, Cum Laude

Associate Of Science - As, Audio Production, Valedictorian