Danielle Hendrickson Email & Phone Number

• Consult and strategize with hiring managers regarding hiring plans for multiple job levels including frontline hourly positions all the way up to managing director• Organize and manage large-scale hiring events for high-volume hiring of frontline hourly positions which successfully yielded hundreds of hires annually• Conduct presentations for candidates at hiring events regarding company and position details and benefits• Guide hiring managers and candidates through the various stages of the hiring process• Conduct pre-screening of candidates via phone or video; Conduct in-person interviews• Present successful candidates with job offers after review of compensation and market data• Represent United at career events (Women in Aviation, Military/Veteran career fairs, etc.)• Provide interview skills training to hiring leaders; Provide resume and interview training for employees• Train and mentor new team members and those taking on new responsibilities• Train and partner with vendor employees from an RPO whom assist United with hiring certain positions• Support Legal Team with discrimination litigation including a deposition for which the case was dismissed• Participate on project teams related to process enhancements and testing new and upgraded systems

Lead a team of 3-5 Staffing Assistants within the Staffing Service Center• Oversaw the processing of hundreds of personnel requisitions, system bids and furlough recalls per year for multiple union-represented positions• Directed the administration of the clearance process for employees returning from inactive status or transferring to different positions• Provided communication regarding process changes and updated documents to team members• Developed standard work instructions to increase consistency, accuracy and efficiencyResponsible for various staffing-related projects and administration• Supported recruiting activities including scheduling interviews, arranging for applicant travel, updating applicant tracking system, and initiating relocation• Reconciled travel advances and expenses related to employee relocations• Secured over $200,000.00 by developing and implementing a process for collecting the repayment of relocation expenses and sign-on bonuses when employees resign prematurely• Responded to Legal, Labor Relations and other HR Department inquiries to provide necessary information related to staffing activities (audits, grievances, lawsuits, etc.)• Developed and implemented a document retention policy in order to increase consistency• Ensured compliance with government regulations including I-9 verification, E-Verify and DOT drug testing• Responded to audit results regarding the processing and maintenance of I-9 verification• Implemented a process to collect HIRE tax credit forms from eligible new hires and returning employees to ensure company receives tax exemption• Incorporated Lean and Six Sigma (Continuous Improvement) concepts to redesign work area, including a new flow cell and 3 business day improvement on receiving responses to system bid job offers• Managed the Staffing File Room and tracked files at off-site storage

Managed a staff of 3-5 employees to provide timely and efficient HR services to all company divisions• Oversaw the processing of personnel requisitions including job postings and communication with employment offices and hiring departments• Supervised the processing of employee transfers and coordination of seniority-based job offers governed by several collective bargaining agreements• Managed the processing and maintenance of out of service personnel files• Trained staff on procedures and HRIS• Maintained the department budget as well as monitored employee schedules, vacations and absencesManaged multiple projects to improve HR tools and fulfill compliance obligations• Revamped company’s employee policy manual as part of a large, cross-functional team• Coordinated four union signature projects which involved supervising a team of over 25 people to obtain employee signatures for the National Labor Relations Board• Led a team in reviewing and revamping the online employment applicationManaged several vendors to result in efficient HR services and cost savings for the company• Partnered with an outside company which supported company’s unemployment cost management; assisted with problem resolution, resulting in $1M of savings annually• Collaborated with a Public Relations firm to transform the company’s employee policy manual into a re-organized, re-written on-line resource