Brand Manager
➤ Crafted unique social media content to improve presence and brand awareness➤ Actively tracked and analyzed customer journey through in house sales pipeline and used this data to increase studio revenue by 50%➤ Spearheaded customer-centric projects such as 15 in-studio events and 3 photo/video shoots to harness a strong community ➤ Served as a liaison between the media production team and internal stakeholders to define project objectives, key deliverables and timelines➤ Sourced and developed new business partnerships with local and national brands, resulting in an expanded customer base and sustained partnerships➤ Created and optimized messaging the company’s automated email and sms marketing campaigns ➤ Collaborated with stakeholders during start-up stages to establish brand vision, initiatives and positioning➤ Prepared and presented monthly financial reports to senior management ➤ Worked closely with client services team and training staff to implement a cohesive customer oriented experience that was on brand and personalized ➤ Executed designs for display windows, product placement and signage