Support to the Global Head of Reinsurance Placement

Support to the Chief Reinsurance Officer

Support to the Broker & Client Engagement Leader -Screen incoming calls for department, sort and distribute incoming mail, schedule all appointments, maintain office calendars for multiple executives, draft and distribute office memorandums, and handle all travel accommodations and trip agendas for department. -Catalog and maintain all department files and records while preserving confidentially of all office matters and sensitive documents. -Manage department budget, spending, cost codes, employee payroll, vacation time, and all employee approvals. -Submit all expenses for executive and department in a timely matter with proper documentation while being mindful of departmental spending. -Handle all department equipment. -Aid in collaboration opportunities if appropriate and when needed for deadlines. -Manage team share drive for department collaboration and secure document location. -Assist in all department transfers, additions, personnel changes.-Design and own department SharePoint Sites. -Attain approvals, track requirement, and submit payment for all broker network agreements.-Coordinated all broker network executive visits to HQ. -Arrange stewardship meetings with Regional Relationship Managers, Country Managers, and network contacts as needed to discuss relationship progress and current regional & local initiatives-Provide any additional support to staff as needed.

Supporting the SVP, Chief Claims Officer of Multinational & Alternative Risk Claims -Screen incoming calls for department, sort and distribute incoming mail, schedule all appointments, maintain office calendars for multiple executives, draft and distribute office memorandums, and handle all travel accommodations and trip agendas for department. -Catalog and maintain all department files and records while preserving confidentially of all office matters and sensitive documents. -Manage department budget, spending, cost codes, employee payroll, vacation time, and all employee approvals. -Submit all expenses for executive and department in a timely matter with proper documentation while being mindful of departmental spending. -Handle all department equipment. -Manage all conference room bookings, mailings, and act as archiving delegate for multiple departments. -Responsible for all aspects of department relocation. -Created a workflow project timeline which tracks all initiatives, deadlines, and due dates for the department as well as provides awareness for the team members, provides transparency for additional project capacity, and affords collaboration opportunities if appropriate and when needed for deadlines. -Provide all necessary background documentation before every meeting. -Created team share drive for department collaboration and secure document location. -Assist in all department transfers, additions, personnel changes. - Aid team with proposals / job requirement summaries, submit requisitions, liaise with HR recruiters, track job postings, collect resumes, and arrange interviews to fill positions in a timely manner.-Act as backup for claims process submissions. -Organize team training sessions in Salesforce, Intellirisk Advanced, and OneClaim for advancement of claim systems usage.-Design and own department SharePoint Sites. -Provide any additional support to staff as needed.

- Promoted the IBN Strategy within AIG Profit Centers to ensure acoordinated approach across the organization and identify areas ofopportunity. - Attained approvals, tracked requirements, and submitted payment for all broker network sponsorships. Coordinated with Profit Centers for conferences that required co-sponsorship as well as frequently communicated with Broker Network regarding sponsorship items. - Organized all necessary elements for a successful AIG sponsored Broker Network Conference. Items included Conference approval, assisting attendees with registrations, presentations and scheduling, providing all needed items such as logo, marketing collateral, giveaways, attendee information and all other required items to the Broker Network to insure a smooth conference and sponsorship.- Coordinated all broker network executive visits to HQ. - Arranged calls with Regional Relationship Managers, Country Managers, and network contacts as needed to discuss relationship progress and current regional & local initiatives- Created broker network presentations as needed and executive summary reports for indentified networks. - Through regular communication with both AIG and IBNs at all levels of engagement, collect, consolidate and evaluate feedback to better understand the current relationship with the IBN partners. Tracked regional and in-country identified KPI’s for retention and growth.- Maintain tracking mechanisms with Market Research & Analytics Group and Corporate R+D to keep updated roster of partners in network, performance of Broker network initiatives to track successes/challenges, produce specified reports as needed. report and analyze activity/submission/bind ratios and metrics both by LOB and by initiative, and improve accuracy of reports through in-country feedback.

Handled all administrative functions necessary to ensure successful business operation.Answered, screened and redirected all incoming calls for a high volume office; documented and delivered messages.Maintained all records and files; created filing system for more efficient record keeping.Scheduled all appointments and maintained office calendars for multiple executives.Drafted and typed customer correspondence.Maintained attendance logs for all employees.Ordered all inventory and office supplies, maintained office equipment and arranged for repair when necessary.Sorted and distributed incoming mail, arranged all outgoing mail. Drafted and distributed office memorandums and client correspondence.Handled travel accommodations and trip agendas for multiple executives. Organized off-site business presentations. Preserved confidentially of office matters and sensitive documents. Provided diversified clerical support to office staff as needed.