Danielle Molly Wesley Email & Phone Number

Baltimore, Maryland Area

Aberdeen Proving Ground, Maryland

• Served as the Job Manager and Senior Strategic Communications Specialist for the U.S. Army Materiel Systems Activity (AMSAA) Strategic Communications Support task. Specific efforts included:
• Led AMSAA-wide change management efforts related to new communications strategies, process improvements, and adherence to standards and industry best-practices.
• Spearheaded SharePoint overhaul to include creating new information architecture and developing governance.
• Managed the initiative to review and update all content on the external AMSAA website.
• Analyzed existing data and communicated with workforce to develop internal stakeholder evaluation and engagement plan, which evolved into leading an enterprise-wide communications campaign.
• Conducted a Knowledge Management (KM) assessment and developed a comprehensive KM Strategic Roadmap to sequence activities needed to mature the multi-year program.

Baltimore, Maryland

• Served as the Communications Specialist on The Centers for Medicare & Medicaid Services (CMS) Comparative Billing Report (CBR) Project. CBRs are designed to educate providers on their billing or referral patterns for.
• Supported provider outreach and education efforts by developing materials for monthly provider educational webinars, presenting during the live events, and soliciting feedback through the use of polls and surveys.
• Coordinated with CBR stakeholder community by drafting announcements and attending CMS Conferences.
• Assisted in the drafting and editing of provider educational material related to each CBR.
• Lead for the CBR Support Help Desk to include answering incoming calls, monitoring and responding to emails, and developing and maintaining the interfaces and tracking system.

Department Of Labor, Washington, DC

• Served as a Customer Advocacy Consultant for the Department of Labor (DOL) Office of the Chief Information Officer (OCIO). In this role, led all communications with the end-user during the DOL’s SCCM upgrade to Windows.
• Developed the end-user communication strategy and wrote the SCCM Communication Plan.
• Developed multiple editions of customer newsletters, drafted broadcast email text for each stage of deployment, and produced FAQs and fact sheets.
• Assisted in the editing of Windows 7 and Office 2010 training videos and presentations.
• Worked with web developers to translate technical jargon into plain language for end-users and make the intranet more approachable and user-friendly.

Abingdon, MD

• Aided in the smooth transition of the Federal Emergency Management Agency’s (FEMA’s) Responder Knowledge Base (RKB) from the incumbent contractor to SAIC. This encompassed training employees working on the RKB Project.
• Individually trained hundreds of vendors on how to input product data into the database using a standard template. Training included live demonstrations on how to add and edit content.
• Acted as first point of contact for all RKB users though the Help Desk, assisted thousands of users on how to navigate the website, and was lead for the Ask an Expert feature.
• Drafted and updated User Manuals and FAQs for RKB users with varying access levels.
• Wrote articles for DHS newsletters and various emergency response publications.
• Represented the RKB/FEMA at trade shows and conferences to include manning booths and giving presentations to conference attendees.

• An analyst on FEMA RKB website. This role included an extensive amount of communication and training with emergency responders, vendors, military, and government personnel. Specifically:
• Created and maintained organization accounts for vendors and trained their representatives to add and edit content on the website.
• Edited and published content to the website on a daily basis while continuously providing functional and technical support to vendors and end users.
• Assisted in the planning and execution of the Department of Homeland Security’s (DHS) Commercial Equipment Direct Assistance Program (CEDAP) online application.
• Represented the Terrorism Research Center and the RKB at various emergency response conferences, trade shows, and interagency meetings.

• Conducted open-source research on the terrorist groups Hezbollah, Palestinian Islamic Jihad and Al Qaeda in Iraq.
• Assisted in revising, updating and improving the Terrorism Knowledge Base’s intelligence records.
• Maintained a weekly log compiling various recommendations for the website for written presentation to senior staff.

• Conducted online research off-site on business and security risks in Central Africa.
• Identified security risks that threaten travelers and provided risk management strategies.
• Rewrote, restyled, and updated country reports regarding a country’s political stability, crime rate, and terrorist activity.

• Specialized in Africa Policy in the African Affairs Office within the Office of the Secretary of Defense in the International Security Affairs Division. An interim Secret Clearance was obtained for this position..
• Conducted cable and open-source research and analysis on terrorism in Southern Africa and maritime security.
• Prepared a comprehensive brief showcasing terrorist threats in Southern Africa and outlining recommendations.
• Briefed multiple Deputy Assistant Secretaries of Defense and representatives from the Joint Staff, DIA, and State Department.
• Researched and prepared action memos for the Deputy Assistant Secretary of Defense for African Affairs.

• Conducted online research on current terrorist activity in Europe and Sub-Sahara Africa.
• Created and maintained reports documenting detailed descriptions of terrorist activity.
• Analyzed terrorist attacks regarding lessons learned and historical impact.
• Represented company at hearings on Capitol Hill and presented findings to senior staff members.
• Traveled to Moyock, NC to assist staff coordinators in running mock terrorist training camp for military clients.

Master Of Science (M.S.), Integrated Homeland Security Management

Post Baccalaureate Certificate, Security Assessment & Management

Bachelor Of Arts (B.A.), Political Science