Danielle Morris Email & Phone Number

214 Meadow Park Drive

Supervises utility billing division employees; Assigns and reviews work and establishes and monitors employee performance objectives; Prepares, reviews and presents employee performance evaluations; Oversees the billing process and activities for water and wastewater services; Investigates and implements billing changes, including implementing changes in billing cycles, coordinating billing enhancements with available system, utilizing new software and hardware and working with software vendors and contractors to correct utility billing system problems; Monitors daily bank activity for the division; Assists in budget preparation and monitors the budget for the division, prepares and process purchase orders; Designs all utility forms and printed information obtaining necessary advice and legal approval from procurement and legal department; Prepares monthly utility reports on activity and adjustments during the month; Prepares balancing reports and audit transactions; Updates utility rates and adjustments, creates new revenue codes in the computer and communicates them to customers; Coordinates and work with other departments on projects and issues surrounding utility revenues (revenue/recalculation, procedure and rate information, water conservation, meter reading issues); Provides financial projections and professional opinions to various committees and other City departments related to utility billing functions; Calculates, approves and implements winter sewer averages; Prepares end-of-year utility reports and reports information to Public Works for the Texas Commission on Environmental Quality (TCEQ) and other state agency reporting; Assists outside accountants with annual City audits; Responsible for the cash on hand/ safe accuracy; Assist in the preparation of special reports; Perform other duties as assigned.

303 Palo Pinto St. Weatherford Tx 76086

Used working knowledge of accounting/bookkeeping practices to ensure accuracy of utility accounts daily.Responsible for processing all incoming payments by mail, phone, or in personBalance the whole entire city of weatherford for all funds coming in on a daily basis.Determines and calculates adjustments to electric, water, wastewater, brush or garbage fees.Enters adjustments to utility accounts.Researched and resolved issues with utility accounts on a daily basis using encodes accounting management system and abiding by all federal regulations and ordinances that is set for the city of weatherford. Opened new customers accounts on a daily basis.Processed 2300 incoming customers on a monthly basis.Processed all lake lease invoices and inspections fees for the city of weatherford.

101 W Abram St. Arlington, Tx 76010

Responsible for analyzing water billing reports for problems and other significant factors to ensure accuracy. Assistant for the builder development department by Processing and gathering pertinent data to builders for compliance with water ordinances. Process water and sewer impact fees for developers to begin building. Supervise ten employees in a call center department. Plan and delegate work for all ten employees. Schedule meetings and training for employees effectively orally and in writing. Log and maintain stats and reports on a computerized system by using data entry and ten key. Processed mail of 3,000 pieces on a daily basis. In charge of inputing and maintaining authorize clearing houses(ach) on a accounting management computerized system which involves confidential information such as bank accounts. Receives phone calls on a multi phone line up to 130 calls a day. Responsible for problem solving of utility billing issues on daily basis in person or over the phone. Made adjustments for errors and return checks/ACH charges on a daily basis by using an accounting management system for utilities.

6400 Westworth Blvd Westworth Village, Tx 76114

Process cash transactions for members on a daily basis using basic accounting procedures.Balanced and replenished ATM as well asbranch vault bank in a timely manner on a daily basis using accounting procedures established by credit union.In charge of ensuring accuracy of cashdrawers by finding errors and recognizing solutions to the problem.

Po Box 3000 Merrifield Va 22119 (Overseas Location La Maddalena, Italy)

1998-1999 Loan Counselor, Navy Federal Credit UnionProcess auto, personal, consolidation loans per members on a daily basis. Responsible for the accuracy of numeric data for auto, personal consolidation loans.Responsible for the supervision of bank tellers on a daily basis.Processed cash and check withdrawal transaction.Post daily numeric transaction for member personal accounts daily.Received and process bankwires.Open new savings and checking accounts.Open and monitor IRA’S and share certificates ensuring accurate interest deposits using banking accounting procedures.Balance and replenished ATM as well as ATM bank vault accurately.