Danielle Mosca Email & Phone Number

New York, NY, US

Sydney, NSW, AU

Sydney, NSW, AU

Dallas, TX, US

-Streamline client needs such as meeting preparation, calendar management, booking facilities, and communicating office safety guidelines-Arrange customized service for guests, communicate guest details and logistics in an effective and timely manner-Anticipate last minute needs to manage the grid on the client floor – in charge of making sure all meetings.

• Communicate with customers to welcome them into the facilities, address their complaints, find solutions to problems and offer information
• Utilize strong organizational and multitasking skills while serving customers,
• Keep professional demeanor while perform well in a fast-paced environment

• Drove sales by assessing customer preferences and suggesting beverage options
• Maintained a positive relationship with staff and patrons and created a friendly atmosphere
• Collaborate with staff to ensure safe environment compliant with bar and health standards

• Effectively managed multiple cabanas simultaneously during high volume summer seasons
• Provided attentive care to guests to improve customer experience
• Trained new employees on company expectations including job duties, customer service standards, and health and safety regulations
• Analyzed customer feedback to further drive sales and improve employee training initiatives

Pittsburgh, PA, US

• Oversaw a wide variety of employees in day-to-day operations and delegated shift duties
• Ensure customer satisfaction by responding in an effective and timely manner to any issues or requests

Chicago, Illinois, US

• Oversaw a wide variety of employees in day-to-day operations and delegated shift duties
• Ensure customer satisfaction by responding in an effective and timely manner to any issues or requests