Danielle Mosca Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Sydney, Nsw, Au

Sydney, Nsw, Au

Dallas, Tx, Us

-Streamline client needs such as meeting preparation, calendar management, booking facilities, and communicating office safety guidelines-Arrange customized service for guests, communicate guest details and logistics in an effective and timely manner-Anticipate last minute needs to manage the grid on the client floor – in charge of making sure all meetings are properly stocked and booked, greeting guests in a welcoming manner, and problem-solving any last minute requests-Manage guest relations inbox to respond in timely and professional manner to all requests received -Support other offices in both Philadelphia and Houston-Assisted in bringing back employees to a hybrid office schedule and provided a safe work environment

▪Communicate with customers to welcome them into the facilities, address their complaints, find solutions to problems and offer information ▪Utilize strong organizational and multitasking skills while serving customers, ▪ Keep professional demeanor while perform well in a fast-paced environment

▪Drove sales by assessing customer preferences and suggesting beverage options ▪Maintained a positive relationship with staff and patrons and created a friendly atmosphere ▪Collaborate with staff to ensure safe environment compliant with bar and health standards

▪Effectively managed multiple cabanas simultaneously during high volume summer seasons ▪Provided attentive care to guests to improve customer experience ▪Trained new employees on company expectations including job duties, customer service standards, and health and safety regulations▪Analyzed customer feedback to further drive sales and improve employee training initiatives

Pittsburgh, Pa, Us

▪Oversaw a wide variety of employees in day-to-day operations and delegated shift duties▪Ensure customer satisfaction by responding in an effective and timely manner to any issues or requests

Chicago, Illinois, Us

▪Oversaw a wide variety of employees in day-to-day operations and delegated shift duties▪Ensure customer satisfaction by responding in an effective and timely manner to any issues or requests