Danielle Peña Email & Phone Number

Texas, United States

Implement HR strategies and initiatives aligned with the overall business strategyEmployee Relations and EngagementServe as an advocate and counsel to hourly and exempt associatesDrive initiatives/activities in support of site climate and cultureConduct internal investigations as neededEnsure compliance with required regulations, policies, and laws related.

Dallas-Fort Worth Metroplex

Assist with recruitment and interview process: post job ads online, screen entry-levelcandidates, schedule interviews, update candidate status in the applicant trackingsystem, etc.Coordinate various events including: recruiting events, service/volunteer events, and other special occasions/events.Assist with the administration of processes to include.

Dallas/Fort Worth Area

Obtained patient and family feedback on services provided by Baylor Scott & White Health (BSWH). Documented and reported complaints, concerns and compliments to involved departments and administration. Facilitated patient satisfaction by visiting with patients and their guests by providing or coordinating communication to foster improvement and change.

Denton, TX

Provided free individual counseling to the community. Counseling services were based on a relationship characterized by trust and respect. Worked with clients to identify objectives and goals for counseling and to move toward meeting those.

Denton, Texas, United States

Facilitated individual and group counseling. Assisted patients in identifying their unique needs and goals. Provided and guided the proper use of coping skills for various mental stressors. Met goals and objectives with on-site supervisor/LPC.

Denton, TX

Interacted with customers on a day to day basis. Processed their transactions such as deposits, withdrawals, loan payments, check cashing, and money orders. Provided excellent customer service through the lobby and drive thru. At the end of each day, balanced drawer and verified totals. Provided prompt and professional service to customers.

Provided exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. Processed deposits and withdrawals in accordance with bank procedures, and recorded all transactions accurately and balanced each day's operations.

Customer-oriented, serving high-quality beverages, food, and similar products in a fast-paced environment. Provided customers with the perfect café experience, while also maintaining cleanliness and organization in the workspace.

Assist Guests with general park information, submitting feedback regarding experience, and troubleshooting technological difficulties.Evaluate guest concerns and perform any necessary task to improve guest satisfaction.Operate computerized system to track guest recovery methods and orders.

Master Of Arts - Ma, Counseling Psychology, Summa Cum Laude

Bachelor Of Science, Psychology, Cum Laude

Activities and Societies: Psi Chi Honor Society Phi Theta Kappa