Technical Support L2
CurrentEscalated Chat Rescue (ECR), deleting users and websites. Adjusting core WordPress files. Adding proxies to websites, reviewing chats for teammates. Writing, reviewing, and editing internal help documents.
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Danielle Rogers is listed as Technical Support L2 at WP Engine, a with 751 employees, based in Omaha, Nebraska, United States. AeroLeads shows a matched LinkedIn profile for Danielle Rogers.
Danielle Rogers previously worked as Flywheel Happiness Engineer at Wp Engine and Temporary Adjudicator at Nelnet. Danielle Rogers holds Associate Of Arts - Aa, Liberal Arts Transfer, 3.0 from Metropolitan Community College.
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Danielle Rogers is a Technical Support L2 at WP Engine.
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Omaha, Nebraska, United States
Escalated Chat Rescue (ECR), deleting users and websites. Adjusting core WordPress files. Adding proxies to websites, reviewing chats for teammates. Writing, reviewing, and editing internal help documents.
Website hosting chat support - Flywheel specific. Troubleshooting websites, assessing site downtime. Assisting SSL installations, managing MySQL databases. Adjusting NGINX settings, utilizing SSH/CLI, accessing sites via SFTP. Reviewing Big Query, assisting pointing DNS records. Reactivating deleted sites, deleting sites, creating sites. Troubleshooting various WordPress errors.
Reviewing, processing multiple unemployment claims promptly. Resolving multiple issues at one time. Managing multiple claims in a single queue. Completing fact-finding quickly and effectively.
Assisting loan discharges through Total and Permanent Disability. Creating Total and Permanent Disability accounts. Verifying loans are qualified for Public Service Loan Forgiveness. Assisting borrowers troubleshoot website and application. Switching between multiple queues efficiently, processing correct information between multiple systems. Sending information via paper correspondence and electronic correspondence.
Greater Omaha Area
Call center, inbound/outbound calling. Answering, wrapping calls in a timely manner. Taking payments, bringing accounts current. Processing various deferments, forbearances, Income Driven Repayment plans. Answering borrowers' questions, providing information for inquiries, advising borrowers how to avoid default.
Key holder, store opening process, store closing process. Money handling, deposit slip preparation, deposit bag preparation. Assist training new employees, return items, exchange items. Defuse customers, solve customers' questions, apprehensions
Greet guests, Point-of-Sales system. Jewelry sales, folding clothing, putting inventory away. Recovering sales floor, count money. Put away back stock/overstock. Verifying/counting deposit.
Store opening process, store closing process. Deposit slip, money handling. Damaging out items, key holder. Train new employees. Return and exchanged items.
Assemble animatronics, organize new stock, recover sales floor. Point-of-Sales system, data capture. Ask for donations, receive donations. Fitting room, retag items, organize costumes.
Other employees you can reach at wpengine.com. View company contacts for 751 employees →
Taylor Walker
Colleague at Wp EngineAustin, Texas, United States
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CP
Chandler Pickett
Colleague at Wp EngineGreater Orlando, United States
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AF
Alan Finn
Colleague at Wp EngineLimerick, County Limerick, Ireland
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RT
Rabson Tamirepi
Colleague at Wp EngineOmaha, Nebraska, United States
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BC
Brett Conrad
Colleague at Wp EngineOmaha, Nebraska, United States
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SE
Seth Erickson
Colleague at Wp EngineOmaha, Nebraska, United States
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RB
Ricky Blacker
Colleague at Wp EngineGreater Brisbane Area, Australia
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VI
Vincent Iway
Colleague at Wp EngineSouth Yarra, Victoria, Australia
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SK
Stephanie Karpf
Colleague at Wp EngineOmaha, Nebraska, United States
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KB
Kyle Bremont
Colleague at Wp EngineDenver, Colorado, United States
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Activities and Societies: Phi Sigma Pi
Quick answers generated from the profile data available on this page.
Danielle Rogers works for WP Engine.
Danielle Rogers is listed as Technical Support L2 at WP Engine.
Danielle Rogers is based in Omaha, Nebraska, United States while working with WP Engine.
Danielle Rogers has worked for Wp Engine, Nelnet, Spencer'S, Journeys Kidz, and Spirit Halloween.
Danielle Rogers's colleagues at WP Engine include Taylor Walker, Chandler Pickett, Alan Finn, Rabson Tamirepi, and Brett Conrad.
You can use AeroLeads to view verified contact signals for Danielle Rogers at WP Engine, including work email, phone, and LinkedIn data when available.
Danielle Rogers holds Associate Of Arts - Aa, Liberal Arts Transfer, 3.0 from Metropolitan Community College.
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