I have a BA in Sociology from Binghamton University and an AA in Criminal Justice/Police Science from SUNY Broome Community College. Actively seeking a new opportunity to apply my skills and expertise in a challenging and rewarding environment. My core competencies include casework, patient advocacy, and supportive services.In my previous role as a Caseworker, I handled a high volume of inquiries and provided exceptional customer service in a call center environment. I also conducted home visits, risk assessments, and crisis interventions to meet the needs of clients and their families. Additionally, I have experience as a Caregiver Specialist and a Case Investigator, where I facilitated consultations, conducted comprehensive assessments, provided health education, and collaborated with a team of public health professionals. I am passionate about helping people and improving their quality of life. I value teamwork, communication, and continuous learning. I believe I can bring diverse perspectives and experiences to the team and contribute to the organization's mission and vision.