Danielle Schmidt Email & Phone Number

United States

United States

Responsible for account management and project implementation for new business accounts•Successfully managing large business accounts and new client implementations • Act as the primary point of contact for clients, establishing and maintaining strong client relationships while delivering seamless day-to-day service• Consistently exceeding quarterly goals and KPIs highlighting a dedication to delivering excellent service and exceeding client expectations.• Proactively involved in enhancing client workflow resulting in substantial value add to clients

Proven track record of exceeding sales targets, client satisfaction and closing complex deals and partnerships• Achieved an impressive 50% increase in revenue growth during the first 12 months in the role, highlighting a results-oriented approach• Maintained an outstanding 95% customer retention and satisfaction rate by building trust and consistently delivering exceptional service• Conducted comprehensive market research and devised strategic workflow improvements, contributing to a remarkable 25% growth in the client's business

My efforts lead to significant growth in the West Coast and Midwest markets, achieving a remarkable 52% increase in my product line, while generating an impressive 67% revenue boost across all client accounts.• Led a high-performing team that achieved the highest client satisfaction scores and client retention rates, reflecting a dedication to delivering exceptional service and fostering strong, lasting relationships.• Initiated and facilitated multiple focus groups, spanning various product lines, to collaboratively identify and develop several solution product enhancement opportunities that directly improved the client experience.• Effectively utilized Salesforce to identify and onboard new clients, meticulously tracked Key Performance Indicators related to profitability and sales volume, and strategically targeted new business acquisition to drive customer success

Greater San Diego Area

Spearheaded the establishment of the ACA/Population Health Division, fostering complex strategic relationships and joint ventures, including the development of the Clinically Integrated Network• Proactively managed client accounts and streamlined communication by leveraging Asana, ensuring timely responses, organized task management, and a client-centric approach to drive exceptional client success • Developed and executed outreach strategies to drive network growth opportunities in collaboration with UC San Diego Health physicians, community medical groups and affiliated practices• Launched UC San Diego Health's first B2B website, showcasing extensive expertise in healthcare communications, campaign messaging, branding, digital media, and multi-channel marketing strategies.• Effectively managed concurrent operations within the population health services organization, with a focus on solution sales, encompassing UC San Diego Health's EPIC EMR and other healthcare information systems• Implemented comprehensive skills training and events to cultivate strong relationships with both internal and external stakeholders, enhancing collaboration and rapport

San Diego, California

Under my leadership, the practice saw a revenue enhancement of more than a 50% growth each consecutive year and a total company portfolio equating to 5 million dollars• Led all business development, marketing, revenue enhancement, and daily operations of a multi provider medical facility• Identified gaps in revenue and implemented new workflows to boost monthly and quarterly AR• Owned all human resources duties, including physician and mid-level hiring and credentialing • Spearheaded focus groups to help with patient retention and patient satisfaction

San Diego, California, United States

Directed and orchestrated overall radiology operations, implementing strategic plans to optimize workflow efficiency and enhance departmental performance• Spearheaded initiatives to improve patient care and satisfaction through the development and execution of operational strategies• Implemented streamlined processes for scheduling, patient intake, and imaging procedures, resulting in a 20% increase in throughput and a reduction in patient wait times • Fostered effective communication channels with physicians, nursing staff, and other healthcare professionals to enhance collaboration and ensure seamless patient care