-Represents high-profile clientele and premier properties in Orange County, CA-Maintains leadership in targeted geographic territories-Provides clients with stellar customer service, while meeting and exceeding expectations-Operates with the utmost honesty, integrity and professionalism

-Integral part of the Smith Group - #1 Team in California for Coldwell Banker, #3 Team in the Nation for Coldwell Banker NRT, #17 Team in the Nation - Wall Street Journal-Represents high-profile clientele and premier properties in Orange County, CA-Maintains leadership in targeted geographic territories-Provides clients with stellar customer service, while meeting and exceeding expectations-Operates with the utmost honesty, integrity and professionalism

-Responsible for developing, communicating and implementing effective sales growth strategies and processes-Served as a key member of the Executive Committee Solutions Team that set the strategic direction for business development-Spearheaded business development initiatives that were consistent with the company's overall vision and strategy-Built, developed, and grew business relationships in all market segments vital to the success of the company-Identified possible investment opportunities, including merger and acquisitions, partnerships, and strategic alliances-Managed complex contract negotiations and worked with legal and risk management for the entire corporation-Established budgets and multi-year forecasts, based on growth plan and market activity-Coordinated a solid understanding of the market, key players, technologies and contacts in related markets-Applied knowledge of and analyzed geographic regions to maintain competitive landscapes-Coached, mentored, motivated and supervised the business development team-Established objectives, plans and sales processes for the business development team-Facilitated communication with internal key personnel within each department of the company-Analyzed improvement opportunities on quality management systems focused on customer satisfaction, business process standardization, reliability, effectiveness and the value added principle-Kept current on developments and trends in the industry-Established a team-oriented work climate that enabled professional development and encouraged creative solutions and strategies, established collaboration, and emphasized quality and cost effectiveness-Created extensive reports on findings of improvement opportunities and presented recommendations-Communicated the status and outcomes of each executed continuous improvement action, providing visibility to the efficiencies gained, increased customer satisfaction, reduced costs, or other savings realized

-Led a high performing team of industry professionals in the development of key business strategies to support their continued growth & development-Responsible for supervision of all the day to day contracting operations-Allocated files to transaction manger, balancing workload to achieve optimal quality and production levels-Responsible for meeting established department time lines and goals-Developed sustainable quality improvement programs-Created and maintained reporting for department-Oversaw quality control of transactions including commercial and residential level documents-Reviewed required closing documents, title, fee disbursements, etc.-Ensured online contracts were completed within the prescribed time period-Coordinated with Closing Department-Coordinated with Legal Department on escalated issues as required-Maintained contract team training program-Oversaw contract flow to minimize fall out

-Directed sales and marketing for Shady Canyon and Talega-Awarded Top Agent for the World’s #1 Real Estate Team-Directed and led a team of distinguished senior sales associates-Represented high-profile clients and premier properties in Orange County, CA-Maintained leadership in targeted geographic territories-Provided clients with the best in industry service, while meeting and exceeding their expectations-Maintained constant communication with clients and team members-Operated with the utmost honesty, integrity and professionalism-Led by example; mentored and trained new agents-Personally closed more than $50 million in sales

-Led the project sales team to meet or exceed the business plan targets and sales goal for the project, selling over $300 million in new homes-Developed and implemented strategic marketing initiatives-Hired, managed, motivated an effective sales and support team, which led to an additional $50 million in revenue-Provided daily-weekly sales management through effective sales meetings, one-on-one coaching sessions, training, team building exercises, etc.-Developed the sales and marketing strategy and ensured the sales message and theme of the project were properly represented-Promoted Prudential’s Core Values and encouraged the daily use of the code of conduct-Monitored and managed the sales and marketing budgets with the Regional Marketing team-Actively participated in all relevant design and marketing and partnered with the Regional Marketing teams to drive innovation and new product and marketing methods-Monitored and assessed local competition and their sales program-Built and maintained authentic, functioning relationships with the partner/client, customer and co-op real estate community-Participated in problem solving as it related to daily challenges for the respective team members-Developed new branding-Designed sales center and model residences

-Managed, directed, staffed, trained and supported the Sales Center’s staff that included, but was not limited to, Sales Associates, Contracts Administrator and Receptionists/Greeters/Hosts-Managed, coordinated, and executed sales and marketing activities-Reviewed, approved and finalized reservation agreements-Interfaced with clients, REALTORS®, lending institutions, and title companies-Planned, scheduled and executed product presentations for Real Estate companies, Real Estate events and hospitality venues-Supported individual and team growth by continuously motivating staff through guidance and education

-Managed and supported the Team Leader, twelve Team Members and Transaction Coordinator/Administrative Assistant-Represented sellers and buyers in Real Estate transactions-Responsible for overseeing the accounting functions of the Team-Created a strategic marketing plan to promote the Team, its leader and its members-Effectively budgeted advertising costs-Interfaced with clients, REALTORS®, lending institutions, and title companies-Staffed and trained new Team Members-Supported individual and team growth by continuously motivating Team Members through guidance and education