A capable professional with broad communications, engagement and business development expertise who is interested in roles with a social purpose that could involve managing strategic programs and projects, planning business growth and development, or delivering enhanced operational outcomes.

This community organisation supports people living with Myalgic Encephalomyelitis/Chronic Fatigue Syndrome (ME/CFS).Over the last two years the organisation has successfully implemented strategic community support, advocacy and engagement programs, secured federal funding for a further 3 years and partnered strategically to advance medical research, economic and social services support (NDIS access) for the condition. I wrote the organisational business plan for 2018 – 21, planned, co-ordinated… Show more This community organisation supports people living with Myalgic Encephalomyelitis/Chronic Fatigue Syndrome (ME/CFS).Over the last two years the organisation has successfully implemented strategic community support, advocacy and engagement programs, secured federal funding for a further 3 years and partnered strategically to advance medical research, economic and social services support (NDIS access) for the condition. I wrote the organisational business plan for 2018 – 21, planned, co-ordinated and managed the delivery of an International Research Symposium event, managed the government funding including developing activity workplans and reporting, and directed project officers in program delivery. Through my contribution the organisation managed its growth effectively to build its professionalism and future capacity for project delivery including strategic organisational planning and implementation of a new website and customer relationship database to support, relationship management, engagement and fundraising outcomes Show less

I am consulting part-time into Emerge to support organisational development during a time of growth. Recent government funding and increased fundraising revenue presents Emerge with the opportunity to expand its work in supporting people living with ME/CFS and collaborate with clinical researchers and other health care agencies. I am developing the business plan to implement the 2018 -21 Strategy and managing the capability of the small team to deliver government funded projects… Show more I am consulting part-time into Emerge to support organisational development during a time of growth. Recent government funding and increased fundraising revenue presents Emerge with the opportunity to expand its work in supporting people living with ME/CFS and collaborate with clinical researchers and other health care agencies. I am developing the business plan to implement the 2018 -21 Strategy and managing the capability of the small team to deliver government funded projects including:- International Research Symposium- Information Services Improvements- Supporter Services Database: and - National Health and Wellbeing Research Survey Show less

Developing and growing corporate partnerships with Australian Red Cross to support domestic and international humanitarian projects. Partnership opportunities are available to support a range of strategic business objectives including CSR, brand synergy, organisational values alignment and, employee engagement and wellbeing.

Ardoch Youth Foundation strives to make education a reality for all children. I work with corporates on volunteer programs that allow them to engage with their community and make a difference to a child's life. If your business wants to make a difference to their employees and their community, let me know.

I volunteered as a Director for the long standing grass roots NFP 'Artists for Kids’ Culture' for over 6 years. I was responsible for general management of the organisation from 2011 - 2013 with my role encompassing oversight on all organisational governance, management of the board members and event committee, and delivery of the annual fundraising event. During my tenure I implemented a framework to build process, sustainability and future growth, developing a network for memberships, and… Show more I volunteered as a Director for the long standing grass roots NFP 'Artists for Kids’ Culture' for over 6 years. I was responsible for general management of the organisation from 2011 - 2013 with my role encompassing oversight on all organisational governance, management of the board members and event committee, and delivery of the annual fundraising event. During my tenure I implemented a framework to build process, sustainability and future growth, developing a network for memberships, and managing all communications for marketing and publicity. Show less

• Develop campaign, retention and client engagement marketing strategy for superannuation and investment clients and B2B/B2C stakeholders.• Apply segmentation and opportunity analysis on client database. • Provide leadership and direction of two staff in data analysis; client segmentation, and multi media channel management and marketing campaign development. • Direct the CRM campaign lead management and activity… Show more • Develop campaign, retention and client engagement marketing strategy for superannuation and investment clients and B2B/B2C stakeholders.• Apply segmentation and opportunity analysis on client database. • Provide leadership and direction of two staff in data analysis; client segmentation, and multi media channel management and marketing campaign development. • Direct the CRM campaign lead management and activity schedule of a five person Outbound Call Centre.• Implement and monitor retention and client opportunity engagement process in Inbound Call Centre Service Team • Oversee all client marketing and educational resource development (including publications, flyers and website)• Engage key commercial business stakeholders (Sales and Distribution, Legal, Product & Technical) and key business resources (Operations, IT, and Client Services).• Promote client management services to aligned Financial Advice Dealerships. • Promote to, and train, departments in campaign, retention and revenue generating activities. • Build reporting frameworks from financial system and CRM, for campaign revenue generation, external stakeholder business operations and call centre activity assessments.• Research current industry and consumer trends. • Manage communications and marketing strategy on company wide industry initiatives such as: ATO Supermatch, Annual Statement Member Communications, Lost Member Management and Personal Superannuation Insurance premium increases. Show less

• Strategic communications planning and development for managing product changes, business process change management projects and adviser recruitment. • Copy writing of investment planning and financial advice articles.• Development and implementation of Financial Adviser certification programs with Technical Advice Services.• Technical writing for online workflow management tools and software.• Marketing… Show more • Strategic communications planning and development for managing product changes, business process change management projects and adviser recruitment. • Copy writing of investment planning and financial advice articles.• Development and implementation of Financial Adviser certification programs with Technical Advice Services.• Technical writing for online workflow management tools and software.• Marketing promotion of technical strategy and legislative changes i.e. introduction of the Term Allocated Pension product. • Development and co-ordination of National Insurance Underwriting Workshops.• Brief and manage external market research vendor for research on ‘Consumer attitudes to personal insurance and advice.• Marketing project management of major insurance market offer.• Develop sales event collateral and educational communication resources. Show less

I was responsible for managing all marketing and business development for the financial services arm of the larger general insurance business. Charged with the development and implementation of a marketing plan to meet the following objectives; supporting in-house financial advisers' service promotion and client management; and to develop business opportunities with insurance brokers and external business associations.ResponsibilitiesCreate and maintain a marketing and sales… Show more I was responsible for managing all marketing and business development for the financial services arm of the larger general insurance business. Charged with the development and implementation of a marketing plan to meet the following objectives; supporting in-house financial advisers' service promotion and client management; and to develop business opportunities with insurance brokers and external business associations.ResponsibilitiesCreate and maintain a marketing and sales tool kit for in-house financial advisers;Induct new financial advisers with marketing and sales process. Write and design a bi-annual client magazine. Co-ordinate regular client seminars.Manage production of presentations for client seminars and business conferences.Run an Adviser Referral program across the business;Manage public relations and advertising for radio and outdoor mediums;Manage marketing of a Develop and run co-operative business programs i.e. WorkCare and Financial Advice service offer.Manage organisational rebrand with general insurance Marketing Manager. Show less

Visionstream was the telecommunications-engineering arm of Leighton Holdings. Key marketing objectives were the promotion of services to councils and businesses, developing and maintaining marketing resources and editing new business submission and tenders.ResponsibilitiesPromote the development of the Next Gen (Broadband Network) rollout; Foxtel Contract Management; Telecommunications Engineering Capabilities and overall business service offer.Manage and develop website… Show more Visionstream was the telecommunications-engineering arm of Leighton Holdings. Key marketing objectives were the promotion of services to councils and businesses, developing and maintaining marketing resources and editing new business submission and tenders.ResponsibilitiesPromote the development of the Next Gen (Broadband Network) rollout; Foxtel Contract Management; Telecommunications Engineering Capabilities and overall business service offer.Manage and develop website copy.Write, produce and distribute regular client magazine.Edit submission and tender documents to support business development.Coordinate and manage client golf day event.Manage graphic design and photography.Produce simple graphic design collateral.Liaise with Leighton Communications Manager to provide business activity and project information copy for annual reporting. Show less

Corporate and retail interior design and architecture ResponsibilitiesProvide marketing and graphic design support for new business submissions and tenders, client and industry presentations.Support marketing manager in compiling research and developing submissions for business opportunities in Australian and New Zealand.Coordinate marketing information production for public relations and media opportunities. Support library manager in collating articles and images, and… Show more Corporate and retail interior design and architecture ResponsibilitiesProvide marketing and graphic design support for new business submissions and tenders, client and industry presentations.Support marketing manager in compiling research and developing submissions for business opportunities in Australian and New Zealand.Coordinate marketing information production for public relations and media opportunities. Support library manager in collating articles and images, and developing electronic cataloguing systemProduce project profile sheets. Show less

Employed on working holiday in London, I managed the process for communications of pricing increases on commercial gas contracts including letters, client service training and complaint management. Additionally I contributed to the automation of contract processing and development of a customer relationship database.