Project management- Co-ordinated and managed the collection of survey data of graduate employment outcomes, which included reviewing the survey questions and methodologies.- Analysed survey data and compiled detailed reports of the survey outcomes.- Recruited, trained and managed student volunteers responsible for undertaking phone survey data collection.- Developed and initiated a communications plan to communicate the survey results to University academic and professional staff.Student and graduate liaison- Provided advice and feedback to students and recent graduates on their resumes, cover letters and selection criteria.- Provided assistance to students and recent graduates on a range of career and employment related issues.- Interviewed and published online profiles of successful graduates.

Management of online communications, including the Office of Road Safety website and digital advertising contract.Website management- Reviewed, prepared, updated and improved the Office of Road Safety website content.- Monitored, reported and analysed website statistics. - Managed website redevelopments and improvements to the website functionalities, including management of the contracted digital creative agency.Social media & online communications management- Provided online communication advice relating to road safety campaigns, launches and other initiatives. - Developed and implemented social media practices, procedures and guidelines.- Managed and monitored social media content, including Facebook and YouTube pages.- Worked with relevant staff to develop and implement social media activities.- Developed risk management procedures for social media responses.Contract management- Assisted in the contract preparation and development for the provision of website, e-marketing and digital services for the Office of Road Safety.- Participated in the assessment and award of the contract.- Co-ordinated the contractors of digital services, to ensure the timely completion of requested works, and the meeting of all Key Performance Indicators.Project management- Managed a dedicated budget and the expenditure of resources.- Prepared annual project proposals, half yearly reports and end of year reports.- Set and monitored key performance indicators and milestones for the projects, and reported on any delays if requirements.

Staff and office management- Supervised staff within the Business Coordination team, including assigning priorities and workloads to ensure all deadlines are met.- Managed human resources issues for the whole office, including recruitment, staff training and development and payroll matters.- Identified and implemented improvements with regard to procedures and office systems.Strategic planning- Contributed to, and facilitated the development of, the Office’s strategic and business plans.- Led, coordinated and provided input into the strategic planning processes of the office. Council management (Road Safety Council and Ministerial Council on Road Safety)- Managed the coordination of the Road Safety Council and Ministerial Council on Road Safety meetings.- Prepared the Road Safety Council agenda and meeting minutes.- Delivered business, human and physical resource services to the Minister for Road Safety, the Road Safety Council, the Ministerial Council and the Office of Road Safety. Project management- Managed the transfer of the Office of Road Safety from the Department of the Premier and Cabinet to Main Roads Western Australia, ensuring that business process changes were appropriately communicated to all staff and that the impact of changes to the staff and the office’s functions was minimised.- Managed the Business Coordination’s projects, including preparing project proposals, half yearly reports and end of year reports, and ensured that all expenses are within budget

Communications of policy advice to the community- Coordinated and prepared Ministerial correspondence on behalf of the Minister responsible for road safety.- Prepared responses to emails and letters sent to the Office of Road Safety and Independent Chair of the Road Safety Council.- Prepared Briefing Notes as required.- Prepared other reports, letters and memos as requested.Website and other communications- Prepared and updated website content to ensure that information was current and easy to read by all stakeholders.- Proofread and edited documents as requested, including the Road Safety Council minutes.

Student services management- Managed, organised and coordinated the Division of Humanities’s postgraduate research student services, procedures and processes.- Advised/counselled students and supervisory and administrative staff on procedures, policies, guidelines and regulations pertaining to postgraduate research degrees.- Provided general information and advice to prospective students.- Monitored and subsequently followed up of research student progress.Committee secretarial support (Humanities Graduate Studies Committee)- Advised committee members on policies and procedures. - Prepared meeting agenda.- Drafted minutes of the meetings.- Drafted letters of approval/regret to postgraduate students regarding their research proposals assessed by the Committee.- Collated and prepared statistics for reporting to the Committee.• Providing a secretarial report at each Committee meeting. Staff and office management- Supervised the administrative staff of the Humanities Graduate Studies Office, including assigning priorities and workloads to ensure all deadlines are met.- Managed human resources issues including updating Position Descriptions, recruitment, staff training and development.- Identified and implemented improvements with regard to procedures and office systems.- Worked with the Director, Graduate Studies on strategic planning processes for the Office.- Coordinated the archival of records in accordance with the University’s Recordkeeping Policy.Financial management- Developed annual budgets.- Managed, monitored and reported on financial matters.- Reported and monitored research enrolment quota for the Division.

Student services administration- Customer service to current and prospective students, staff members and visitors.- Advised/counselled students, supervisory and administrative staff on procedures, policies, guidelines and regulations pertaining to postgraduate research degrees.- Processed student information and enrolment details, using Curtin University’s corporate Student One system.- Planned, set up and maintained spreadsheets and databases.- Processed conference support applications.Office administration/management- Managed Humanities’ postgraduate offices, including coordination of the 100 workstation allocations.- Provided assistance with the publications of the office newsletters, conference proceedings and the 80-page postgraduate research guidelines, including proofreading and editing all publications.- Managed and edited the Humanities Graduate Studies Office webpage, including appropriate content and layout.• Maintained the Graduate Studies Resource Centre, including ordering and monitoring items.Events support- Assisted with the planning and implementation of the annual conference.- Assisted the Events Coordinator to prepare for postgraduate workshops and morning teas.Financial administration- Managed conference registrations, including cash, credit card and cheque payments.- Managed petty cash.- Assisted the Administrator with the preparation and administration of financial documents