Responsible for developing a restaurant culture of growth- minded team members and supervisors. Maintain vision alignment with the leadership team, and create, lead, and implement systems that will be the standard for all front counter innovation and high-performance teams throughout the restaurant. Full-scale facility management, including contracting with third-party service providers. KEY CONTRIBUTIONS:• Created, lead and implemented systems that have become the standard for all… Show more Responsible for developing a restaurant culture of growth- minded team members and supervisors. Maintain vision alignment with the leadership team, and create, lead, and implement systems that will be the standard for all front counter innovation and high-performance teams throughout the restaurant. Full-scale facility management, including contracting with third-party service providers. KEY CONTRIBUTIONS:• Created, lead and implemented systems that have become the standard for all front counter innovation and high-performance teams throughout the restaurant. • New systems led to a 10% increase in the food safety score. Anonymous food safety visits occur every 3 months.• Spearheaded process improvements that were solely responsible for reducing the average ticket time to under the 3-minute standard, especially during peak times for 6 months in a row. • Empowered staff leaders through mentoring and coaching; within first three months, morale improved, and leaders began operating as a motivated, high-performance team, embodying the vision of the business.• Developed new processes and procedures that improved efficiency and increased sales by over $500,000 within nine months. • Developed and implemented a new inventory control system that caught redundant spending by 50% within the first 90 days of tenure. Oversee and manage the acquisition, maintenance and inventory of needed supplies, materials, and equipment, using results of inventory system to drive procurement. Show less

Provided executive-level leadership with P&L accountability for all business activities. Responsible for training 30 shift leaders and 15 general managers. KEY CONTRIBUTIONS:• Mentoring and training 6 franchise owners who successfully opened and operated Jamba Juice locations. • Established Jamba Juice as a community partner by increasing community outreach, sponsoring local high school athletic teams fundraising events and serving as a vendor in local events, including 5k… Show more Provided executive-level leadership with P&L accountability for all business activities. Responsible for training 30 shift leaders and 15 general managers. KEY CONTRIBUTIONS:• Mentoring and training 6 franchise owners who successfully opened and operated Jamba Juice locations. • Established Jamba Juice as a community partner by increasing community outreach, sponsoring local high school athletic teams fundraising events and serving as a vendor in local events, including 5k run/walks. Created a community outreach standard operating procedure and tracking spreadsheet to ensure the store maintained a strong community presence. • Increased foot traffic through innovative signage and community engagement, this led to a $200,000 increase in store sales over a two-year period and a $30,000 increase in cash flow after the second year. Show less