Candid Construction Services, LLC is the elite General Contractor for custom homes, high-end residential remodels, and/or commercial construction projects in the Athens, Georgia area. Our company’s name is also our philosophy. We believe in being candid with our clients on actual projected project costs (no low-ball bidding to win the work – we candidly tell you the total estimated cost). We believe what we create is important. We believe all interactions have to honest, and we believe in… Show more Candid Construction Services, LLC is the elite General Contractor for custom homes, high-end residential remodels, and/or commercial construction projects in the Athens, Georgia area. Our company’s name is also our philosophy. We believe in being candid with our clients on actual projected project costs (no low-ball bidding to win the work – we candidly tell you the total estimated cost). We believe what we create is important. We believe all interactions have to honest, and we believe in ALWAYS doing the right thing. Designers welcome, but Not Required. The owner of Candid Construction Services, LLC is, Reese Benson, a skilled craftsman and designer. Reese has the unique ability to walk in a space and see what can and should be changed. Hiring CCS means you also receive the design input of the CCS team. BUT, CCS also loves collaborating with designers and the Athens area holds some of the best designers in the business. Show less

Massage Envy is the pioneer and national leader of affordable massage and spa services. Nearly a decade ago, Massage Envy was launched to create a completely new category in the wellness industry. Our intention was to promote a healthy lifestyle through affordable massage and spa services. As it turned out, people liked this idea.In addition to professional massage services at affordable prices, another key component to our growth has been constant communication with our clients. It's for… Show more Massage Envy is the pioneer and national leader of affordable massage and spa services. Nearly a decade ago, Massage Envy was launched to create a completely new category in the wellness industry. Our intention was to promote a healthy lifestyle through affordable massage and spa services. As it turned out, people liked this idea.In addition to professional massage services at affordable prices, another key component to our growth has been constant communication with our clients. It's for this reason that in 2009 we opened our first Massage Envy Spa, which featured Healthy Skin facials and additional spa services. Today, we have over 800 Massage Envy and Massage Envy Spa locations in the United States.After over a million facials, 50 million massages and nearly a decade as the industry leader, Massage Envy holds true to our mission: To provide a pathway to wellness through professional, convenient and affordable massage therapy and spa services. Show less

Customer Experience Analytics software as a service translating multiple customer touch points into a visual map revealing what customers do and why, so that clients can align customers’ needs with their business objectives. • Direct and channel selling to Fortune 100 companies in North America. • Focuses on cradle-to-grave analytics of customer experiences across the IVR, Web, CTI, CRM, and kiosks/retail locations. Delivers findings based analytics to build and support a ROI model… Show more Customer Experience Analytics software as a service translating multiple customer touch points into a visual map revealing what customers do and why, so that clients can align customers’ needs with their business objectives. • Direct and channel selling to Fortune 100 companies in North America. • Focuses on cradle-to-grave analytics of customer experiences across the IVR, Web, CTI, CRM, and kiosks/retail locations. Delivers findings based analytics to build and support a ROI model • Account director for telecom and banking verticals – responsible for aggressively farming other business units for additional business.• Manages/managed a 10+ million dollar contracts with clients• Negotiates yearly renewals and change request contracts to add additional business• Established and maintains a contact schedule with key decision makers and influencers at all levels of the business. • Manages my sales funnel at 5 times quota and accurately forecasts closures on a quarterly basis• Conducts cold-calling to hunt for and qualify prospective customers• Travels (75+% of time) to customer locations to establish and build strong relationships Show less

This volunteer group supports the AT&T Classic golf tournament. The Executives for Children's (E4C) are comprised of Atlanta area business men and women working in a unique volunteer experience to support Children's Healthcare of Atlanta. E4C's support Children's by selling sponsorships and ticket packages to the AT&T (formerly BellSouth Classic).

• 2007 - Account manager for 100+ large business accounts in Philadelphia, PA with annual billing between $50-$500k• 2006 - Account manager for 70+ large business accounts in Metro Atlanta with annual billing between $35-$500k. • Responsible for selling and negotiating contracts on all telecom services and equipment including voice/data networks, data switches and routers, security solutions, PBX’s, phone sets, data storage area networks, wireless solutions, etc. • Prospect each… Show more • 2007 - Account manager for 100+ large business accounts in Philadelphia, PA with annual billing between $50-$500k• 2006 - Account manager for 70+ large business accounts in Metro Atlanta with annual billing between $35-$500k. • Responsible for selling and negotiating contracts on all telecom services and equipment including voice/data networks, data switches and routers, security solutions, PBX’s, phone sets, data storage area networks, wireless solutions, etc. • Prospect each account in order to identify potential new sales revenue. Create and present ROI proposals for the proposed products/services. Facilitates problem resolution for service and billing issues.• Results from 2006:• Combined Billed Revenue – 109% ($3.93M against a plan of $3.58M) • Gross Sales Revenue – 104% ($1.98M against a plan of $1.90M)• New Sales Revenue – 97% ($1.18M against a plan of $1.22M)• Increased gross sales revenue for 3Q2006 by 300% over 2Q results. Increased gross sales revenue for 4Q2006 by 200% over 3Q results.• 2006 - Closed a $479K VoIP and Managed Network Solution transaction selling the entire BellSouth/AT&T product suite in the solution.• 2007 – Closing a $650K Nortel CPE solution including a new IVR, VoIP CPE, PBX upgrade, and Contact Center Manager Show less

• Project Manager for the BellSouth Enterprise Reporting Tool (BERT), an enterprise-wide performance management data warehouse. Served as customer service contact supporting community of more than 15,000 users throughout the enterprise providing 24/7 support and ensuring 99.9% system availability.• Supervised onshore and offshore development and testing staff of 9 full time resources. Used offshore staff as appropriate to shorten development time and reduce costs. Conceptually designed… Show more • Project Manager for the BellSouth Enterprise Reporting Tool (BERT), an enterprise-wide performance management data warehouse. Served as customer service contact supporting community of more than 15,000 users throughout the enterprise providing 24/7 support and ensuring 99.9% system availability.• Supervised onshore and offshore development and testing staff of 9 full time resources. Used offshore staff as appropriate to shorten development time and reduce costs. Conceptually designed functionality and developed requirements for multiple applications, and interfaced with both on and offshore development teams to oversee creation, testing, and deployment of enhancement/application.• Managed system enhancement requests and maintained a quarterly release schedule. Successfully implemented 18 versions over a 24 month period. • Designed, developed, and delivered training for all supported applications. Trained over 4,000 managers in a train-the-trainer format to facilitate knowledge transfer to represented employees.• Subject matter expert (SME) on AT&T’s (formerly BellSouth’s) Six Sigma operational business controls model.• Budget lead for district. Tracked expense and capital and assisted with financial forecasting. Show less

• Designed training courses curriculums, and job aids for Wholesale Operations service representatives. • Followed-up with customers to ensure course or curriculum reinforced the targeted message.• Delivered training on how to develop engineered service measurements.• Earned Certified Instructional Designer certificate

• Managed team of 18 Electronic Technicians and Service Representatives to consistently meet AT&T and BellSouth’s on-time-performance standards for broadband services and produced the highest on-time results in the provisioning center. Analyzed daily workload and scheduled tasks appropriately• Designed incentive and reward programs to motivate team to achieve desired performance results. • Ensured the center maintained ISO 9002 standards as the ISO representative.

• Managed accounts with sales in excess of $10M. Single-handedly increased customer base by 18% in 1 year.• Developed and maintained relationships with new customers through various promotional events.• Maintained customer database to monitor purchasing patterns.