Brand Voice
Current- Developed and implemented a friendly, approachable, and supportive tone throughout the Freeman e-commerce platform, establishing comprehensive brand book copy guidelines to ensure consistency across all communications..
- Conducted extensive research and collaborated with labor, product, and site setup teams to accurately write service request forms, shipping services from Freeman Transportation, and category descriptions.
- Authored engaging product copy, including naming, packaging, and detailed descriptions, with a strong focus on SEO best practices, ensuring alignment with exhibitor needs and platform goals while driving search engine.
- Wrote and optimized content for critical sections such as Material Handling Agreements (MHA), event homepage, and labor guidelines to assist exhibitors in understanding and selecting appropriate services.
- Developed and established brand book copy guidelines, defining the platform’s voice, tone, and content standards to maintain consistency across all communications.
- Partnered with designers to ensure seamless integration of copy with the platform’s page designs, enhancing the overall user experience.