Danielle Rose Email & Phone Number

Cleveland, Ohio, United States

•Supervise the nonexempt Development staff•Manage process and workflow for data entry, gift entry, event entry and reporting•Manage process for gift acknowledgment and membership card fulfillment•Oversee comprehensive pledge, donation and invoice management systems•Develop systems to streamline and create efficiencies within all operational areas of the department

Cleveland, Ohio, United States

•Update and maintain CRM (Altru) with various information such as constituent records, attributes, constituencies, and revenue•Collaborate with Membership Director to create monthly membership reports, generate renewal lists, and ensure member records in Altru are accurate•Oversee and perform checks and balances for data entry, gift entry, event entry and reporting•Perform prospect research and ensure constituent records are updated with all information as well as create prospect profiles to assist fundraisers as needed•Create new processes and reports to better assist the Development and Finance departments with data tracking

Cleveland/Akron, Ohio Area

•Update and maintain CRM (Altru) with various information such as constituent records, public programs, and group reservations•Facilitated the transition to a new registration software•Developed a registration process for a new area of public programming•Generate reports that support the Education team efforts•Established new procedures within the Education department to reduce paper waste and streamline processes

Cleveland/Akron, Ohio Area

•Developed a training manual and procedure guide for Guest Services team when switching databases•Trained all employees on new CRM system (Altru)•Lead my team in membership sales, having sold over 400 Museum memberships in a fiscal year•Wrote performance reviews and mediate conflicts between Guest Service’s employees•Assist Guest Services team with setting goals and creating check in points

Cleveland/Akron, Ohio Area

•Wrote content for clevelandhistorical.org through extensive research and interaction with members of the community•Presented course material to students and gave added assistance to students to ensure their understanding of the materials•Provided feedback and guidance to students on written assignments

Master Of Arts - Ma, Museology/Museum Studies

In addition to my work as a Graduate Assistant, I completed an internship at Stan Hywet Hall and Gardens during which I cataloged a large.

Bachelor Of Arts - Ba, Communication, Journalism, And Related Programs

Activities and Societies: Board Member of Campus Activities and Programming (CAP) and member of Lambda Pi Eta - communication fraternity..