Danielle Rey Santos Email & Phone Number

Metro Manila, Philippines

• Support our customers with “Full Service” service packages
• Work directly with a selection of strategic projects (close to 50% of the time)
• Coordinate the work of the ESS (Event Success Specialists) supporting and coaching theteam
• Manage the assignments of new projects and the workload of the team
• Review and improve processes and tools to streamline the Full Service (FDM) process
• Coordinate training needs

Canada

• Work alongside our Event Success team to build, customize and manage event technology on behalf of clients.
• Data entry, formatting, and manipulation using the EventMobi platform and Excel.
• Ensure all documentation required is prepared and delivered within established deadlines.
• Communicate and maintain coordination with internal and external clients and/or stakeholders such as event organizers.
• Demonstrate excellent customer and team member service reflecting on the client’s values.
• Ensure that requirements are implemented and maintained with great attention to detail.

Orange County, California Area

Enterprise Software Ventures (ESV) is made up of three divisions: (1) Re-seller (2) Funding (3) EventsThe Reseller Division re-sells software solutions to Enterprises and Mid-Market companies, SMBs, and law firms. The Funding Division invests in early-stage B2B software companies and the Events Division hosts thought leadership events across the country.

• Organized and schedule meetings and appointments
• Answered and direct phone calls and maintain contact list
• Managed Calendar, booking travel.
• Produced and distribute correspondence memos, letters, faxes and forms
• Assisted in the preparation of regularly scheduled reports
• Ordered supplies and submitted and reconcile expense reports

Singapore

LMA Recruitment is an award winning, professional services recruitmentorganisation, with offices in London and Singapore. Since the inception of the business in1999, LMA Recruitment has been providing specialist, quality driven and ethicalrecruitment services to an enviable client base which covers both financial services andcommerce and industry.We place.

NCR - National Capital Region, Philippines

• Sourced resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company web sites, etc.
• Conducted phone interviews to pre-screen candidates, verified their qualifications, availability and compensation requirements; documented these interviews
• Sets up interviews between candidates and hiring managers
• Was involved in recruiting passive candidates, through phone calls, emails and general relationship-building.
• Made recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

Upper Mckinley Road, Mckinley Hill Cyberpark, Taguig City

• Responded to incoming call and emails.
• Informed guests about any conditions or formalities during or after the stay, and hotel services.
• Provided assistance for members' concerns related to the Le Club AccorHotels Loyalty program.
• Gave customers the right answers, kept trust, located resources for problem resolution and proposed best option solutions.

Shaw Blvd, Mandaluyong, 1552 Metro Manila

• Worked in a timely and efficient manner minimizing on hold and meeting monthly statistics for calls taken.
• Handled investigations, involving any billing and services offered concerns for customers in a timely and efficient manner.
• Performed troubleshooting by providing comprehensible instructions.