Team Lead
Austin, Texas Area
• Data auditing/sanitizing with a successful wipe and return on servers, switches, server racks, smartphones and various other networking machines. • Installing and configuring workstations, desktops, laptops, monitors and through BIOS to an operational state.• Technical understanding of various operating system environments and their relating applications (Windows 7-10 and MAC OS X)• Entering data into Excel of outgoing products and log incoming projects, while maintaining equipment inventory (Both virtually and physically)• Ability to keep organized and keep a constant production flow in loud and quick warehouse environment• Strong communication in technical support and training to incoming technicians for a team size of 5+• Troubleshooting and diagnostics of equipment through research and vendor contact (Microsoft, AMD, Facebook, etc)• Set project prep requirements and data sheets (using project matrix, requirements sheet, Microsoft word)• Common administrative tasks such as filing paperwork, shredding, routine data backups, data processing, ticketing system and basic clerical tasks.• Capacity to communicate effectively in time sensitive and urgent atmosphere with various departments regarding project needs and requirements