Daniel Marquez Email & Phone Number

San Diego, California, United States

- Created documented system in order to monitor employee time records.- Adjust / correct employee time records and prepare them for Bi-weekly payroll submission for 2 venues.- Create and monitor schedules for 7 departments at each of the 2 venues I am responsible for based off of ticket sales, budgets, and event needs.- Main recruiter for venue staff / assist with job fairs as an onboarding specialist through Workday.- Assist with sending labor reports to GM- Master ABI / ESS program and assist employees with technical issues.- Calculate and inputting commission for VIP sales team- Monitor employee trainings and records (Sexual Harassment, Security Trainings, etc.)- Assist team as a floor manager for night of show needs.

San Diego, California, United States

-Hire, train, schedule, and supervise in house staff such as ushers, VIP, ticket takers, parking attendants.-Ensure safety and cleanliness of venue -Coordinate with security, production, box office, and food & beverage departments to ensure smooth and efficient operations.-Monitor and assist security with both crowd and the artist needs.

San Diego, California, United States

- Lead Usher department through daily events- Assist with ADA accommodations and seat relocations- Interview and train new hires in venue operations- Manage employee breaks / shifts-Problem solve and prevent issues relating to event atendees.

San Diego, California, United States

-Assisted in car sales by matching customers with vehicles to match their budgets and expectations.-Offered thorough explanations of vehicles performance and benefits-Manage multiple customers and follow through full circle.-Source and market customers to gain business .-Work with sales team to maximize operations and enhance customer experience.

San Diego, California, United States

-Coordinating shifts by deploying associates into positions and communicate expectations.-Cash handling duties (deposits, change orders, safe count, customer transactions / refunds.-Team coaching and constructive feedback on how to improve and move forward.-Track labor reports and balance labor usage to sales- Ensure employees have all correct certifications and bakery cafe is up to standard in food safety practices (EcoLab Audits)-Inventory counts and biweekly ordering of product based off forecasts and trends-Creating action plans based off of food cost reports to control product usage and waste-Daily reporting of sales and service reviews.- Creating action plans based on surveys, customer feedback, and diagnostic reports. -Assist with catering orders and filling in for caterer when absent- Direct Hiring and Interviews- Scheduling manager for 35+ employees through skill, availability, and forecasts.- Review and fill out PnL along with having knowledge of period budgets.

Bachelor'S Degree, Communication

University Studies Degree

Associate'S Degree