- Working alongside sales executive to analyze product requirements forcustomers, and managing multi-million dollar annual quota- Providing support for virtual presentations and upsell opportunities- Providing architect-level knowledge for client solutions behind Akamai coresystems Delivering Proof of Concept technical designs and lab environmentsetups based on customer requirements- Assisting and delivering off-site customer presentations and lab days on currentand future feature sets Solutions architecture design and management ofproposed solutions for customers, including custom build out of solutionsexecuting through to C-level executive meetings- Managing customer technical relationships- Relaying product advancement queries to company executives, and workingwith Product Management to assist in push

- Managed multiple clients, including all duties and aspects of architecting solutions from the ground up for on-prem and cloud hardware/software- Assisted in migrations from on-prem to cloud, migrating configurations from hardware to software and tuning as needed- Architected security policies in line with OWASP top ten and best practices- Provided expert-level knowledge around F5 architecture, including integrating with Microsoft, VMware, and various other vendor solutions

- Provided support for on-site presentations and upsale opportunities- Provided quotes for customers via in-house Salesforce system- Provided technical sale information to clients upon request- Develop and deliver presentations on current and future feature set for the F5 platform- Deliver Proof of Concept technical designs and lab environment setups based on customer requirements - Assist and deliver offsite customer presentations and lab days on current and future feature sets- Deliver “net new” customer presentations and PoCs for future sales oppotunities- Work on cross-team support assisting on various client opportunities outside of region

- Management of all the F5’s, including troubleshooting, upgrades, and other maintenance- Management of Akamai edge services for the various websites- Management of core Cisco routers and switches, Juniper firewalls- Coordination with various teams for software deployment- Worked within the Agile framework to achieve exceptional product flow- Management of LTM, GTM, and all iRules (including creation and implementation)

- Provided support for end-of-life technical refresh project including cutovers, upgrades, and application migrations- Held and managed lunchtime presentations for new and existing employees on base F5 configurations, base LTM/GTM implementations, vCMP introduction- Provided support during maintenance windows for project cutovers and migrations, including troubleshooting and proactive ticket creation- Provide complete custom solutions for migrations, including custom scripted monitors and iRules- End-to-end configuration and implementation of LTM, GTM, ASM, and APM- Defined custom solutions for clients based on current environment, including architecture, through implementation

- Architect/support 300+ Virtual Desktop Infrastructure environments (Oracle Enterprise Linux 5/6/7)- Design/implement permissions, including management, of VDIs- Troubleshoot standard Java coding errors in application deployments- Design/install/support various software deployments along the software development life-cycle- Manage 50+ Microsoft Windows servers in Active Directory environment- Co-manage Cisco VoIP infrastructure- Manage F5 load balancer duties, including configuration and troubleshooting- Assist in management of network infrastructure consisting of multiple routers/switches/hubs/firewalls, including troubleshooting of Intranet/Internet access.- Utilize ITIL to provide the best set of practices relating to IT management- Utilize help desk ticketing system to expedite troubleshooting of workstations/devices

- Assist in day-to-day activities under my IT Manager- Maintain/Upgrade servers, as needed- Maintain employee base of 125+, including 250+ computers- Perform remote help desk duties, as needed- Gather, create, and provide Powerpoint seminars on technology, safe computing, etc. to other employees