Daniel Mock Email and Phone Number
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My name is Daniel J. Mock, and I am a PMP and ITIL-certified Product Management professional, with a proven track record of applying analysis and management skills to create quality products and features that deliver value to customers. As a product manager working at the intersection of business and technology, my passion is leading and assisting teams to achieve and surpass their technology goals in a collaborative manner.Core competencies include:- Expert in Waterfall/Agile methodologies, and SDLC's- Business/technical insight: ITIL & PMP foundational knowledge- Outstanding teamwork, collaboration and leadership capabilities - Effective communication and relationship management with team members, stakeholders, and executive/management personnel- Detail-oriented and adept at identifying obstacles, conducting analysis, and driving toward solutions- Experienced supporting multiple concurrent projects, managing project scope & schedule, and working with teams across Development, Engineering, Operations, and Information Security areas I strive towards acting with authenticity, pursuing challenges with determination, and reciprocating the generosity that I have received in my life.
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Senior Product Manager IiAlarm.Com Oct 2021 - PresentTysons Corner, Virginia, United States• Employed knowledge of Agile methods to establish project cadence and organize releases in JIRA, enabling effective management of backlog, schedule, and resource plan for multiple concurrent home security products.• Performed customer evaluations, synthesized input from internal stakeholders, and spearheaded project releases to grow active user base of flagship security panel from 15,000 to 170,000 subscribers in under 3 years.• Conducted data driven analysis of cumulative user base using business intelligence tools to identify at-risk accounts, and launched a risk mitigation plan to deploy new security features to over one million users.• Wrote feature specification documents to define requirements and user stories, and composed mockups and product briefs to launch support for five new state-of-the-art security sensors.• Led business case reviews, presented demos, and organized partner summits to convey marketability of product features to executives, sales representatives, and external stakeholders. -
Project Manager/Release CoordinatorSs&C Primatics Feb 2019 - Sep 2021Mclean, Virginia• Project Management - Managed the project backlog, schedule, and resources for a previously inactive feature team using the Scrum methodology to effectively deliver 90% of project scope over multiple releases.• Release Management - Engaged the Product, Implementation and Customer Support teams to determine prioritization of product roadmaps, and facilitated fluid collaboration across stakeholder teams in multiple business areas throughout all phases of the SDLC to guarantee on time and on target project deliverables.• Deployment Coordination – Interfaced between Engineering, Product, and client-facing teams to coordinate Sandbox and Production environment code deployments for over 60 releases/hotfixes, while ensuring audit requirements and release readiness procedures were consistently achieved.• Product Marketing – Developed release communication procedures and utilized technical writing to produce promotional “Release Highlight” emails sent directly to clients to generate additional sales.• Other roles and responsibilities include: Vendor Management point-of-contact, Internal Product Training coordinator, New Hire Onboarding Committee founding member. -
Project ManagerFreddie Mac Jun 2015 - Jan 2019Reston, VaProject Management Associate- Operations Resiliency Engineering Division (2016-2019) • Utilized Agile and Waterfall methodologies to manage schedule and scope of business-critical infrastructure and security upgrade projects across Information Security, Engineering, and Operations areas.• Conducted risk analysis, schedule management, and tasks planning for audit-response projects to strengthen the sign-on security of 150 server environments over 18 waves of deployment.• Enhanced the patching process for the Infrastructure Department’s test environment by using SQL-driven analysis to generate detailed patching schedules, lowering the rate of patching failures by 20%.• Coordinated the validation testing effort of 150+ applications across 6 business areas to ensure smooth post-deployment operations in critical systems located in the Production environment.• Established relationships with vendors and developed workflow for an External Incidents DashboardProject Management Analyst - IT Infrastructure Engineering (2015-2016) • Partnered with internal customers to understand project requirements, and drove prioritization and assignment of infrastructure resources to projects• Facilitated weekly coordination calls and hosted Business Case Approval meetings -
Reality Computing Program InternAutodesk Jun 2014 - Aug 2014Waltham, Ma• Developed market positioning and promoted brand awareness of emerging Reality Computing tech category through thought leadership, content creation and network events• Devised social media marketing strategy plan that increased blog viewership by 900%• Conducted quantitative and qualitative analysis of blog metrics using Google Analytics -
Business InternLexington Office Of Economic Development Jun 2013 - Aug 2013Lexington, Ma• Analyzed business data to identify economic hotspots and potential development locations• Researched, constructed, and managed a business database profiling over 3000 businesses• Assisted in market outreach at multiple official town events
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LifeguardLexington Town Pool Jun 2012 - Aug 2012Lexington, Ma• Developed communication and crisis management skills• Provided extensive customer service through dealing with a wide range of patrons
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Research AssistantCryogas International 2009 - 2011Lexington, Ma• Managed magazine subscription database• Executed direct marketing campaigns to potential subscribers• Composed and published magazine article summaries to company website
Daniel Mock Skills
Daniel Mock Education Details
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Concentration In Business Technology
Frequently Asked Questions about Daniel Mock
What company does Daniel Mock work for?
Daniel Mock works for Alarm.com
What is Daniel Mock's role at the current company?
Daniel Mock's current role is Product Manager @ Alarm.com | PMP, ITIL Certified.
What is Daniel Mock's email address?
Daniel Mock's email address is da****@****esk.com
What is Daniel Mock's direct phone number?
Daniel Mock's direct phone number is +133922*****
What schools did Daniel Mock attend?
Daniel Mock attended Carnegie Mellon University - Tepper School Of Business.
What are some of Daniel Mock's interests?
Daniel Mock has interest in Guitar, Music.
What skills is Daniel Mock known for?
Daniel Mock has skills like Social Media, Marketing Strategy, Market Research, Teamwork, Leadership, Business Analysis, Marketing Communications, Customer Service, Organizational Communication, Group Dynamics, Microsoft Office, Marketing.
Who are Daniel Mock's colleagues?
Daniel Mock's colleagues are Connor Blazek, Martin Mcquade, Mayie A., Edmund Northup, Margherita Grassi, Vivian Fernández, Derek Appawu.
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