Daniel Morgan Email & Phone Number

Syracuse, New York Area

Syracuse, New York Area

Sales Engineer - supporting all aspects of the technical sales cycle. Currently supporting all aspects of Privileged Identity Management Software Enterprise Random Password Manager.

Have worked closely with over one hundred and eighty Microsoft Gold, Certified, and Registered Partners across the country, within the small to mid-market role. Assisting them in driving their business by providing informative, dynamic, hands on and interactive experience for their current and potential clientele. Demonstrate and Evangelize Windows SharePoint Services, Microsoft Office SharePoint Server, Exchange 2007, Dynamics CRM 3.0, Dynamics GP 10, Microsoft Server 2008/2003, Microsoft Small Business Server 2008/2003, Microsoft Enhanced Business Server 2008, Microsoft Windows Office Suite 2007, Microsoft Windows Vista, and Microsoft Windows Mobile 5.0/6.0 devices. Providing the Microsoft Partner with the tools to truly show the vertical solutions that Microsoft has developed.Responsible for helping to develop over fourteen million dollars in Prospect Pipeline.

Developed, Implemented, and managed the training of all new instructors utilizing the IBSTPI standards for technical training.Lead Technical Instructor for the MCT and CTT Certification Programs.Lead Technical Instructor for the CompTia (A+, Networking +) Training Programs.Over 4000 hours spent between classroom and lab instruction helping students gain credentials, or re-certifying their credentials with Microsoft and CompTia products.Collaborated with colleagues developing an IT Practicum that tests the application of a student’s true skill set in the areas of Microsoft, Cisco, and CompTia.Over 500 hours spent developing and implementing Microskills proprietary curriculum.Primary Technical Instructor for all new students being enrolled in Microskills.

• Managed a staff of five junior administrators/technicians and maintained the daily operations of a Windows 2000, Mixed Mode One Hundred User Network. This included six classrooms, a two hundred workstation lab, a Vue/Prometric testing facility, a Cisco Lab, and a Data Center consisting of Dell Power Edge 2400 Series Servers, HP Pro Curve 2500 and 5300 Series Switches, and Cisco 2600 Series Routers.• Designed and Implemented a Trouble Ticket Response System. This reduced user down time to no more than twenty minutes. This saved Microskills on average ten thousand dollars per fiscal quarter.

Supervised a Test and Calibration Laboratory of seven personnel.Responsible for procedural implementation, production monitoring, customer relations, vendor relations, documentation, and quality control.Testing, calibrating, troubleshooting, and repairing various types of oceanographic sensing equipment.Documenting test and calibration results using Windows 95, Office 97, Corel WordPerfect, Corel Quattro Pro, and a Proprietary DOS based InterOcean System software.

Designed and implemented successful marketing strategies and campaigns.Managed and trained a sales force of over fifty individuals on a day to day basis.Generated sales of over two hundred thousand dollars per month, far exceeding quarterly goals.

Managed the day to day operations of a work group of twelve personnel in the operation, maintenance, and repair of numerous sonar suites.Designed and Implemented a Computer based Sonar Operational course.Awarded the United States Navy Achievement Medal for superior performance.Secret clearance held.