Contribute expert insight and industry background to enhance and build a home buying and selling concierge experience that best meets the needs of both consumers and partner loan originators.• Drive and participate in market research and analysis, providing expertise around market trends and industry insight• Make C-level introductions and initiate sales conversations to drive strategic partnerships• Work with product management team to offer product and client experience feedback for feature improvements and ideation• Counsel executive team around strategic marketing and communications initiatives to drive and best meet originators in the field

Provide expert insight and thought leadership to enhance and build a technology solution that best meets the needs of loan originators and their customers. • Conduct and participate in market research and analysis, lending expertise around market trends and industry insight• Execute C-level introductions and lead sales conversations to drive adoption of the platform• Work with product management team to offer product feedback for feature improvements and ideation• Advise senior team members around strategic marketing and communications initiatives to drive and best meet originators in the field

Oversaw more than 100 mortgage loan originators and 26 plus branches across 47 states, aligning teams and systems to drive predictable structure, efficiency and customer impact. • Re-engineered and enhanced digital stack into a fully functioning digital ecosystem to promote optimal customer service and efficiency• Vetted, on-boarded, and distributed new product offerings to drive and enhance customer acquisition• Realigned sales force and leadership to create more idyllic organizational relationships

Managed over 400 mortgage loan officers, 100 personal production assistants and 25 sales managers, generating over $60B in mortgage volume in retail, direct, and third-party origination channels. • Implemented plans that grew market share in each of the assigned geographies exceeding the agreed upon business objectives• Increased mortgage production from less than $2.5 billion to over $10 billion • Collaborated to create a relationship pricing program that generated financial results that exceeded budget by several million dollars • Led the division to achieve an "Outstanding" CRA rating throughout several exam cycles• Developed and implemented a DEI hiring program that exceeded the objectives of the organization• Architect and sales project leader of several major mergers, focusing on colleague integration, retention, and increasing mortgage production, resulting 100% of the Key Performance Indicators (KPI's) • Built a team that was recognized as one of the most efficient and productive mortgage sales teams in both application and closed units as measured by Stratmor and the former MGIC Lender Landscape • Led the division to generate $2+ billion in consumer loans while becoming the top referring partner to Huntington Title and Insurance companies

Managed a sales team including loan officers and support staff, overseeing relationships between sales management, MLOs, and OCR partners within Michigan-Indiana region throughout 174 traditional banking offices, 22 new Meijer Supermarket in-stores, and other non-retail business segments. • Closed over $1 billion in mortgage sales transactions • Created efficiencies and expense reduction by consolidating Michigan and Indiana teams from three team leads into one position • Served as interim Operations Manager while maintaining responsibilities as Northwest Region Manager and procured over 20 additional direct reports, exceeding production and profit plans• Established and maintained Allen Edwin Homes partnership, closing 261 mortgages• Consolidated and restructured several markets including Northwest Ohio, East Michigan and North Michigan, significantly improving productivity, performance, and culture• Increased total volume from $103,000,000 to $398,000,000 and increased MLOs from 12 to 24 in East Michigan