Daniel Peters Email & Phone Number

West Des Moines, Iowa, United States

West Des Moines, Iowa, United States

Clive, Ia

•Evaluated, documented, implemented and performed training on new Point-Of-Sales environment tying in both website and brick-n-mortar store, which increased efficiency on checkout by 77%.•Research, purchase, and implementation of new equipment while supporting current environment consisting of servers, workstations, internet, IP phone system and credit card systems.

• Designed and implemented MDM solution allowing mobile applications availability to 256,000 mobile devices on 6,300 Linux servers worldwide.• Collaborated in design and implementation of Unified Communication solution allowing an increase of productivity, video and phone savings to 875,000 seats.• Implemented and managed Wal-Mart Exchange 2003 and 2010 enterprise worldwide consisting of 358 clustered and Geo-Clustered Exchange servers servicing 964,000 seats.• Developed and coordinated all change control functions on the Exchange and Enterprise Vault systems.• Designed and implemented Enterprise Vault for Post Audit, recovering $65 million last year and $156 million dollars this year that would have been overlooked.• Designed and implemented Enterprise Vault Journaling and mailbox archiving in UK, Mexico, Canada, and US, journaling 7 million messages per day.• Designed and implemented disaster recovery and high availability solutions worldwide.• Led in the design and deployment of Instant Messenger journaling for 54,000 seats consisting of over 300,000 conversations per day.• Managed budgeting for the Wal-Mart Messaging group.• Developed and authored Disaster Recovery, Business Continuance, installation, and troubleshooting documentation that is utilized worldwide.• Taught over 10,000 associates, world-wide, on how to use new unified communication tools and trained over 1,200 support personnel on how to properly troubleshoot these tools.• Authored policies and procedures for the Messaging team which is used and followed by all Wal-Mart.• Direct interface with vendors of Wal-Mart for SOW (statement of work), BRD (business requirement docs), RFI (request for information), RFQ (request for quote).• Developed SLA (service level agreements) with different IT departments and customers.• Mentoring team on technical and leadership skills.

•Managed 100 FTE over two locations which also included 2000 additional remote personnel on the Cerner Millennium Pathnet Enterprise electronic lab records system abiding by all associated HIPAA regulations.

North Sioux City, Iowa

• Project managed, planned, analyzed, developed, and introduced strategic directions that achieved 99.99% uptime on server availability while being liaison between business units, engineering, vendors and team. Managed 12 FTE 24/7 support team.

North Sioux City, Iowa

•Led in strategic analysis, design and implementing of new solutions and procedures locally and globally. Coordinated 58 staff in 18 locations worldwide providing continuing education as well as server and application support.

North Sioux City, Iowa

•Managed project design and implementation of multiple new solutions and procedures locally and globally consisting of the startup of five new sites, four call-centers, three International datacenters and one manufacturing site.

North Sioux City, South Dakota

•Managed 20 technical FTE locally and 4 branch locations managing daily workflow, performance evaluations, corrective action and hiring/termination. Instituted long-term strategic planning and forecasting for a multimillion-dollar budget along with handling of contractual agreements with vendors and suppliers.