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Daniel P. Email & Phone Number
Interim Director of Customer
at
Unbiased
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Interim Director of Customer
Location
London, England, United Kingdom
Company size
Who is Daniel P.? Overview
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Quick answer
Daniel P. is listed as Interim Director of Customer at Unbiased, a with 149 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Daniel P..
Daniel P. previously worked as Integrative Transpersonal Psychotherapist (UKCP, MBACP) at Self-Employed and Head of Customer Service at Unbiased. Daniel P. holds Diploma Of Education, Integrative Transpersonal Counselling & Psychotherapy from Centre For Counselling & Psychotherapy Education.
Company email context
Email format at Unbiased
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Unbiased
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Profile bio
About Daniel P.
Daniel P. is a Interim Director of Customer at Unbiased. He possess expertise in basic photoshop, indesign, body language analysis, fashion writing, fashion retail and 11 more skills. Colleagues describe him as "Working with Daniel is an absolute pleasure. You will be hard pressed to find a more dedicated and committed professional. Not only does Daniel go above and beyond in his role, he also shows an ability to extend his expertise into other areas of the business to support others. During difficult times in my role, although not my line manager, Daniel has supported me and allowed me to truly express myself within the company. Thank you doesn't quite cover it." and "Daniel has demonstrated exceptional interpersonal skills in his Management of the UK CS Team. He is the kind of manager who invests heavily in the development of those he leads and who measures his own success by the well being of those who report to him. A real asset to any team. "
Listed skills include Basic Photoshop, Indesign, Body Language Analysis, Fashion Writing, and 12 others.
Current workplace
Daniel P.'s current company
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Unbiased
10 roles
Daniel P. work experience
A career timeline built from the work history available for this profile.
Integrative Transpersonal Psychotherapist (Ukcp, Mbacp)
Self-Employed
Head Of Customer Service
Customer Support Manager
Jan 2020 - Aug 2021
Uk & Row Customer Service Team Manager
- Managing 2 team leaders and 30 customer service agents across 3 teams in a multilingual customer contact centre- Adherence management of 2 European CS outsourcer sites comprised of 50+ agents- Developing, coaching and supporting direct reports to achieve personal and professional development goals, and team and department performance targets, including high customer service satisfaction, productivity, and efficiency savings - Responsible for maintaining targeted service level for calls, e-mails, instant chats, and social media platforms (Facebook, Twitter, Trustpilot) while monitoring customer e-mail correspondence for trends, escalations and volume- Thorough employee absence, holiday, and adherence management while maintaining high employee retainment- Handling escalated customer queries, marketing feedback, technical issues, and employee concerns, while chairing one-to-ones, team meetings and cross department comms- Conducting disciplinary meetings and procedures - Writing and proofing standard texts for customers, B2B and bulk discount communication, with goodwill gesture guidelines and processes- Collaborating with all other departments, including HR, finance, resourcing, production, shipping, social media, and IT to maintain high customer service satisfaction and smooth daily running- Identifying knowledge gaps within the team and proactively streamlining operational processes- Handling the in-house recruitment process which includes working with recruitment agencies, conducting interviews with written and spoken skill evaluation, and initial technical and operational training of the recruits- Mediating contractual changes between higher management and employees
Jun 2017 - Oct 2019
Customer Service Team Leader
Mar 2016 - Jun 2017
Senior Customer Service Agent
Sep 2014 - Mar 2016
Advanced Level Sales Associate
Mar 2010 - Sep 2014
Bereavement Department Administrator
Jan 2009 - Sep 2009
Head Associate Of Menswear & Accessories
Jun 2007 - Jun 2009
Team & coworkers
Colleagues at Unbiased
Other employees you can reach at unbiased.co.uk. View company contacts for 149 employees →
QA
Qasim Ahmed
Colleague at UnbiasedWatford, England, United Kingdom
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YA
Yakov Akulov
Colleague at UnbiasedTbilisi, Georgia
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EJ
Emily Johnson
Colleague at UnbiasedGreater London, England, United Kingdom
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NS
Nikita Shliakov
Colleague at UnbiasedSt Petersburg, St Petersburg City, Russia, Russian Federation
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AR
Alistair Riley
Colleague at UnbiasedGreater London, England, United Kingdom
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LV
Lisa-Marie Voneshen
Colleague at UnbiasedLondon, England, United Kingdom
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AS
Anya Savage
Colleague at UnbiasedLondon, England, United Kingdom
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PT
Pavla Tolokonina
Colleague at UnbiasedSerbia
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BR
Baiju R.
Colleague at UnbiasedUnited Kingdom
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MF
Minerva Freire
Colleague at UnbiasedGreater London, England, United Kingdom
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Qasim Ahmed
Colleague at UnbiasedWatford, England, United Kingdom
View →
YA
Yakov Akulov
Colleague at UnbiasedTbilisi, Georgia
View →
EJ
Emily Johnson
Colleague at UnbiasedGreater London, England, United Kingdom
View →
NS
Nikita Shliakov
Colleague at UnbiasedSt Petersburg, St Petersburg City, Russia, Russian Federation
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AR
Alistair Riley
Colleague at UnbiasedGreater London, England, United Kingdom
View →
LV
Lisa-Marie Voneshen
Colleague at UnbiasedLondon, England, United Kingdom
View →
AS
Anya Savage
Colleague at UnbiasedLondon, England, United Kingdom
View →
PT
Pavla Tolokonina
Colleague at UnbiasedSerbia
View →
BR
Baiju R.
Colleague at UnbiasedUnited Kingdom
View →
MF
Minerva Freire
Colleague at UnbiasedGreater London, England, United Kingdom
View →
3 education records
Daniel P. education
Diploma Of Education, Integrative Transpersonal Counselling & Psychotherapy
Centre For Counselling & Psychotherapy Education
Btec Diploma In Management, Operations Management And Supervision, Level 3
Best Practice
Ba (Hons), Fashion Journalism
FAQ
Frequently asked questions about Daniel P.
Quick answers generated from the profile data available on this page.
What company does Daniel P. work for?
Daniel P. works for Unbiased.
What is Daniel P.'s role at Unbiased?
Daniel P. is listed as Interim Director of Customer at Unbiased.
Where is Daniel P. based?
Daniel P. is based in London, England, United Kingdom while working with Unbiased.
What companies has Daniel P. worked for?
Daniel P. has worked for Unbiased, Self-Employed, Photobox, Arcadia Group Ltd, and Nationwide Building Society.
Who are Daniel P.'s colleagues at Unbiased?
Daniel P.'s colleagues at Unbiased include Qasim Ahmed, Yakov Akulov, Emily Johnson, Nikita Shliakov, and Alistair Riley.
How can I contact Daniel P.?
You can use AeroLeads to view verified contact signals for Daniel P. at Unbiased, including work email, phone, and LinkedIn data when available.
What schools did Daniel P. attend?
Daniel P. holds Diploma Of Education, Integrative Transpersonal Counselling & Psychotherapy from Centre For Counselling & Psychotherapy Education.
What skills is Daniel P. known for?
Daniel P. is listed with skills including Basic Photoshop, Indesign, Body Language Analysis, Fashion Writing, Fashion Retail, Copywriting, Copy Editing, and Public Relations.
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