• Managed and prioritized more than a dozen contracts simultaneously shipping out of USA, UK, Costa Rica, Dominican Republic, and Australia to South East Asia, China, South Korea, Mexico, Peru, Turkey and Middle East, ensuring product quality and quantity met contract specifications prior to loading and after unload of material.• Analyzed external quality audits performed by independent surveyors after unloading of material in order to process and settle any claims from customers, including disparity in material quantity or quality.• Scheduled internal audits of material prior to loading shipments to ensure that material met quality standards within shipments that were upwards of $15,000,000.• Trained team members within the Global Trade department including creating and implementing shared spreadsheets for them to be able to track progress of shipments, quality of materials shipped, and payments being received. • Consistently monitored, updated and improved the Sims Global Trade database to have the most up to date and detailed information readily available for all current and past shipments to provide to other departments within the organization when needed.• Oversee over a dozen freight accounts with various steamship lines including setting up payment and handling freight disputes.

• Made 500+ outbound prospect sales calls per week in order to fill pipeline of potential clients• Developed and implemented business and marketing plans to develop to build book of business• Met with prospects to conduct financial and cost analysis to create, as well as implement, a strategic financial plan

• Managed the day-to-day front office operations including scheduling, inventory, medical records management and accounts receivable.• Trained new hires on hospital’s SOPs including medical record keeping, patient care, customer interaction, and maintenance of kennel.• Marketed and sold products and services provided by the hospital directly to our customers requiring an advanced knowledge of product and service offerings.• Interacted with hundreds of clients per week on the phone and in person for the purpose of exceptional customer service and patient care.

• Researched and provided accurate information for nationally syndicated radio host Damon Amendolara • Contributed ideas in pre-production meetings through research in order for host to have information on all trending stories• Created in-depth summaries and analysis of Boston Bruins and Boston Red Sox games, as well as biographies of athletes that were to appear on the show in order to give accurate information to the radio show host