Account Manager
CurrentOversee around 1000 shipments a month to ensure operations run smoothlyPropose quarterly RFPs for customersManage the movement of the client’s goods, ensuring that they are picked up and delivered on time to the client’s satisfactionHandle escalations including damages, claims, and compromising situationsConsolidate shipments to decrease customer spend and utilize truck spaceSchedule pickup/delivery appointments for optimal transitCommunicate with customers, distributors, receivers, and carriers promptly and effectivelyAccurately enter and maintain up-to-date information in our TMSExperience with intermodal/LTL