Delivery Driver
CurrentUtilizing the gig economy for school, I've been an independent contractor for Amazon Flex, which includes delivering Amazon packages to homes and businesses using my personal vehicle.
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Daniel Pounder is listed as Delivery Driver at Amazon, a company with 500669 employees, based in Seattle, Washington, United States. AeroLeads shows a matched LinkedIn profile for Daniel Pounder.
Daniel Pounder previously worked as Contact Center Consultant at Becu and Customer Service Representative at Puget Sound Energy. Daniel Pounder holds Bachelor Of Arts - Ba, Film/Cinema/Video Studies, 4.0 from Arizona State University.
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As a recent graduate of Arizona State University with a Bachelor's in Film and Media Studies, I bring a strong foundation in media production, analysis, and storytelling to the professional world. My academic journey has equipped me with a comprehensive understanding of film theory, media history, and digital media production, allowing me to craft compelling narratives across various platforms.Complementing my academic background, I have accumulated five years of hands-on experience in radio and media with prominent Seattle radio stations. This experience has honed my content creation, broadcast production, and audience engagement skills, ensuring that I can deliver high-quality media content that resonates with diverse audiences.In addition to my media expertise, I have developed robust leadership and management skills through my tenure at Amazon. As a supervisor and program manager, I have demonstrated my ability to lead teams, manage projects, and optimize operational efficiency. This unique blend of creative and managerial experience positions me to contribute effectively to dynamic and innovative media projects.
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Greater Seattle Area
Utilizing the gig economy for school, I've been an independent contractor for Amazon Flex, which includes delivering Amazon packages to homes and businesses using my personal vehicle.
Seattle, Washington
-Managed team of 18 associates supporting two business units in both the USA and Costa Rica. -Built out a new support organization for top brands on the Amazon platform including establishing processes and policies as well as identifying and acquiring necessary tools for new team. -Leveraged support ticket data to identify and remedy gaps in seller.
Seattle, WA
-Managed third party seller escalations from CEO and other executives. -Inspected affected accounts to identify root cause of escalation and determine if seller accounts should be reinstated, suspended or blocked. -Coordinated process improvements derived from these escalations ensuring that the appropriate business team addressed any root cause issues.
Seattle, WA
-Worked directly with affected sellers in support cases escalated from senior executives to identify root cause of seller issue and advocate for seller in internal teams. -Based on resolution of case, would develop one-page summaries that was presented to senior executives responsible for the escalation. -Trained ESR team onsite in Germany on US team.
Seattle, WA
-Managed queue of seller support cases to address and remedy seller issues where appropriate. -Communicated findings to sellers in a friendly and professional manner regardless of a positive or negative outcome. -Worked cross functionally with teams across Amazon including Legal, Finance, Product Quality, Seller Performance, Category Managers and other.
Seattle, WA
-High performing seller support associate, responsible for managing and addressing case queue. -Led a 6-week training class for newly hired associates. -Selected to train a team of support associates in business practices onsite in Manila, Philippines.
Seattle, WA
-Front-line producer on the station's top-rated programs, focused on the 18-34 demo-Morning traffic reporter-Directly responsible for KNDD's New Media and Social Media efforts, including Facebook, twitter and Blogs.-Utility host, filling in on important day-parts including weekday and weekend mornings and afternoons
Auburn, Washington
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Graduated Summa Cum Laude Dean’s List Multiple Times
Activities and Societies: KGRG 89.9 FM, Assistant Program Director: KGRG-1 1330 AM
Quick answers generated from the profile data available on this page.
Daniel Pounder works for Amazon.
Daniel Pounder is listed as Delivery Driver at Amazon.
Daniel Pounder is based in Seattle, Washington, United States while working with Amazon.
Daniel Pounder has worked for Amazon, Becu, Puget Sound Energy, Starbucks, and Bonneville International - Kiro 97.3 Fm Ktth 770 Am Espn 710 Am.
Daniel Pounder's colleagues at Amazon include Bj Gill, Nikhila Thigulla, Alexiane Proffe, Rashid Khan, and Arliyah Larry.
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Daniel Pounder holds Bachelor Of Arts - Ba, Film/Cinema/Video Studies, 4.0 from Arizona State University.
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