Danielle Johnson Email & Phone Number

Newport News, Va, Us

Newport News, Virginia

Improved overall proficiency by 10% over six (6) months by designing and implementing 10+ proficiency models to provide transparency about production planner and scheduler throughput, quality, and hourly spendingDevelops and maintains 10+ digital auditing products and specialized reports for ten (10) managers, across five (5) departments, using data analysis and modeling to standardize processes in alignment with division and company strategyTrains senior analysts on analytical model development and maintenance, authors instructional manuals, and conducts virtual and in-person coachingOversees and manages the operational aspects of ongoing projectsReviews status of projects and budgets and provides updates via task management softwareAssesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectivesDevelops processes for monitoring project progress and problem intervention with management

Newport News, Virginia, United States

Collected data by interviewing Subject Matter Experts about business processes, diagnosing inefficienciesDefined problem space & scope using Agile methodology & iterative development with a cross-functional team of data scientists, software developersBuilt a conceptual model that identified inter-dependencies and opportunities for process improvementServed as a liaison between stakeholders and the Product Development team during periodic status reviewsCompiled qualitative & quantitative data into analytical reportsInterfaced with Legal & Contracts department to write software licensing agreements & obtain public clearance of external marketing publicationsDelivered statistical reports for the Change Management and Human Resources departments using a machine learning algorithm to predict labor changes catalyzed by the digital transformation fo the industrial work environmentDesigned the user experience for the internal Change Management and Integrated Digital Shipbuilding dashboardPerformed quality control analysis for the proprietary Welding Engineering predictive tool

Newport News, Virginia, United States

Maintained the organization's facilities, assets, & electrical maintenance per National Electric Code regulationsOversaw end-to-end process from design to installation of electrical construction projectsDeveloped and implemented logistics requirements for manpower allocationProcured and warehoused materialsConferred with customers, ensuring delivery of desired electrical construction services

Hampton Roads, Virginia

Summit Sports Culture creates compelling and visually-appealing highlight reels of sports footage that effectively showcase high school athletes' talents and abilities to collegiate athletic programs as well as the local and sports communities. This company seeks to link talented Hampton Roads athletes with college coaches, while creating jobs in the region, and upholding the highest standards of customer service.Film and edit raw footage of sports performancesProduce short highlight sequences for high school student-athletes which supplement their college applications in the collegiate athletic recruitment processConduct all administrative and managerial operations of the small businessResearch extensively the industry environment, competition, and targeted consumersDevelop a strategic business and marketing planCalculate break-even points and project future cash flowsAnalyze trends in related markets and pursue business opportunities accordingly Establish critical business contacts through networkingNegotiate sales contracts with customersMaintain current licensures through Virginia state and local governments

Suffolk, Va

Mastered Front Desk Operations through adept use of Hilton OnQ property management system softwareScheduled reservations and arranged travel accommodations for guests of 150-guestroom hotel and conference centerStrategically planned room assignments for large groups, VIP guests, short-term, and long-term staysResearched, twice daily, industry and regional competitors' occupancy and nightly ratesMarketed property sales promotions, local area dining, and tourist experiencesEstablished and improved guest loyalty and satisfaction through careful monitoring of guest relationship management (CRM) softwareAnalyzed daily Service and Loyalty Tracking (SALT) results and statisticsRegistered at least 6 Hilton Honors rewards club members per monthResolved account inquires and facilitated effective crisis communicationGracefully managed simultaneous tasks in frequent stressful situationsUpheld the highest standards of customer service and telephone etiquetteHandled cash and other methods of payment

Portsmouth, Va

Navigated Marriott PMS property management system software to balance all accounts at day's endPosted all charges to departmental accountsOrganized source documents and paperwork for filingPrepared financial summary worksheets in Microsoft Excel for supervisory and general management reviewManaged and oversaw all hotel operations during third-shift, collaborating with securityWrote and disseminated manager-on-duty shift report to all departmental management officialsGuarded guest valuables and valet car keys in front officeSecured confidential documents guest payment information and credit card photocopies Administered daily computer system backup operationsPerformed clerical duties of the front officeProcessed arrivals and departures for the 249-guestroom hotel and 24-room conference centerAdapted to Marriott company culture, using predetermined brand-specific vocabulary in all guest interactions

Bachelor Of Science In Business Administration (B.S.B.A.), Business Management/ Business Analytics

Activities and Societies: Entrepreneurship Club, ODU Young Professionals, Business Analytics Club, Monarch Millionaire Program- Spring.

Education record

Activities and Societies: Secretary- The Apprentice School Student Association Waterfront Leadership and Engagement TeamRotated.

Biology/ Chemistry

Activities and Societies: Howard University Laureate Scholar College of Arts and Sciences Honors Program National Society of Collegiate.

Educational Advancement Alliance Graduate Preparatory Program, Stem Research Internship

Earned a Provisional Patent for the “Sea Hydrothermal Power Cell,” research conducted with Dr. Karl Booksh at the University of Delaware..

General Education, 3.97

Activities and Societies: Chairman- Tunstall Upper School Honor Council Cum Laude Society Co-President- Cultural and Ethnic Awareness Club.