Danilo Santos

Danilo Santos Email and Phone Number

Marketing Manager | Fintech | SaaS| Branding + Digital + Growth @ Avalara
bainbridge island, washington, united states
Danilo Santos's Location
São Paulo, São Paulo, Brazil, Brazil
Danilo Santos's Contact Details

Danilo Santos work email

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About Danilo Santos

Senior Marketing Professional with over 15 years of experience in designing and managing 360º campaigns, branding, strategic communication, and growth. Currently, I serve as Senior Marketing Manager at Avalara, a SaaS platform focused on tax management and governance, catering to the SMB+ and Enterprise markets in the United States.At Avalara, I am responsible for developing and implementing cross-sell strategies for a customer base of over 40,000 clients, working closely with product, sales, and content teams. I lead the creation of messaging and content that resonates with the target audience, while orchestrating data-driven buying journeys across paid and organic channels, generating robust pipelines and continuously optimizing campaign and funnel metrics to maximize results.Previously, I was the Marketing Manager at Shopbanx, a B2B fintech operating throughout Brazil. I built the marketing department from the ground up, establishing KPIs, best practices, and leading initiatives in branding, inbound marketing, channel management, and CRM. Before that, I accumulated over 10 years of experience in advertising agencies, contributing to renowned brands such as Riachuelo, Vivara, Brasil Kirin, KitchenAid, Gerdau, and others.With a strategic and innovative approach, I excel at integrating teams and objectives, driving results through leadership, analytical vision, and effective communication. Passionate about science fiction and sports, I am driven by challenges that merge creativity, technology, and performance.Core Competencies:• Marketing Management • Strategy • Communication • Branding • Growth • Content • CRM • B2B • SaaS • P&L • Customer Acquisition, Retention, and Post-Sales Journeys

Danilo Santos's Current Company Details
Avalara

Avalara

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Marketing Manager | Fintech | SaaS| Branding + Digital + Growth
bainbridge island, washington, united states
Website:
avalara.com
Employees:
2006
Danilo Santos Work Experience Details
  • Avalara
    Senior Marketing Manager
    Avalara Jul 2024 - Present
    Seattle
    • Create and improve existing Go-To-Market (GTM) plans, covering strategy through execution for recent and upcoming product launches and acquisitions.• Design integrated value propositions for the existing customer base as new products and features are added to Avalara’s compliance suite.• Own demand generation campaign strategy and execution for product-specific campaigns with the goal of increasing product adoption and customer lifetime value (LTV) from our existing customer portfolio.• Support data and analytics, identifying KPIs that provide directional guidance on program impact at launch and over time across various customer segments.• Manage and monitor evergreen marketing channel capabilities related to enabling additional product discovery and purchase. This includes in-app marketing, email marketing, sales enablement, webinars, and events.• Collaborate effectively across functions (product, analytics, and other internal teams) to deliver actionable insights and impact.• Shift between high-level strategy building and self-driving mini milestones that will get us to our top-line goals.
  • Shopbanx
    Marketing Manager
    Shopbanx May 2022 - Jul 2024
    São Paulo, São Paulo, Brasil
    • Leadership in the marketing area and establishment of the department, including its KPIs and routines.• Collaboration with various departments within the company to develop relevant projects such as content, promotions, and new campaigns.• Accountable for budget management and schedule tracking.• Development of the customer journey.• Coordination of analytical data studies across various channels.• Oversight of acquisition, retention, and post-sales strategies (and actions).• Creation of a more structured, education-focused online onboarding process, including employee evaluation.Main results from marketing campaigns and actions managing the Marketing team:Acquisition:• 40% increase in TPV among Campaigns in Shopping customers during 2023;• 18% increase in average TPV of 2023 customers (vs 2022);• 3.60% increase in average ticket of 2023 customers (vs 2022).Credit:• +120% credit requests during the year 2023 (vs 2022);• +80% credit disbursements during the year 2023 (vs 2022).Shopbanx Portal:• New service launched with over 62% of customer base accessing (1st month);• +3,350 accesses on the Portal during the launch month.
  • Wa Project.
    Senior Brand Designer
    Wa Project. Oct 2020 - Apr 2022
    São Paulo, Brazil
    Responsible for creating and structuring the marketing, communication, branding and product area. Since start of the operation, along side my team, we created all the brand planning (visual, tone of voice, our own physical stores and social networks), in addition to digital products. We make entrepreneurs lives simpler and more profitable through digital financial products.Key results:• Acquisition campaign for Acquiring clients (card machines) reaching over 1,500 customers in 2021.• Launch of the Credit line product, with over 300 credit requests by the end of 2021.
  • Bigman Comunicação
    Creative Lead
    Bigman Comunicação Nov 2015 - Oct 2020
    São Paulo, Brazil
    Responsible for planning and creating several campaigns for RedeTV!, one of the top 5 TV channels in Brazil, from new TV shows, commercial events, strategic positioning. Creating and managing teams to deliver print, social media, digital, UX|UI among many other deliveries. To Riachuelo (one of the biggest fast fashion brands in Brazil) I created digital material to social media, performance, content and print.Key results:RedeTV! Schedule relaunch campaign (2019/2020):• RedeTV! was one of the only open broadcasters to grow in audience during this period, increasing share by 12%.
  • Gruppi (Startup)
    Founder
    Gruppi (Startup) Feb 2017 - Jul 2017
    São Paulo, Brazil
    CRM and social selling tool, focusing on small and medium retailers, the platform fostered customer loyalty using geolocation tools to promote local commerce, increasing sales and average ticket size. In 2017, through a workshop at Ace Aceleratech, I learned agile methods such as validating and creating MVPs. At the end of the course, Ace selected me among the participants to be pre-accelerated.During the 5 months of operation, we reached over 35 clients, with an average growth rate of +87%.
  • Zebra Deluxe Comunicação
    Creative | Art Director
    Zebra Deluxe Comunicação Aug 2012 - Oct 2015
    São Paulo, Brazil
    Creating cool stuff in several different medias for clientes such as DuPont, Brasil Kirin, Votorantim, Embraco, KitchenAid, Basf, Gerdau, among others.
  • Epigram Branding E Comunicação
    Diretor De Arte | Designer
    Epigram Branding E Comunicação Oct 2009 - Oct 2011
    Focado em direção de arte, design e planejamento, criei diversas campanhas desde o conceito até implementação em clientes como Vivara, Delboni Auriemo, Insper, Herman Miller, Dasa. Nesses trabalhos criamos desde anúncios impressos, campanhas on-line, design para PDV, UX/UI, branding e materiais institucionais.
  • Yemni – Branding, Design & Comm
    Graphic Designer
    Yemni – Branding, Design & Comm Apr 2008 - Mar 2009
    São Paulo
    Design visual e impresso para diversos clientes, como CCR, restaurantes América entre outros.
  • Grupo Abril
    Designer Gráfico
    Grupo Abril Oct 2007 - Jan 2008
    São Paulo
    Design para Guias de viagem, dentro da equipe do Guia 4 Rodas.

Danilo Santos Skills

Brand Management Concept Development Art Direction Marketing Strategy Corporate Identity Creative Direction Graphic Design Advertising Visual Communication Branding And Identity Graphics Interaction Design User Interface Design Strategic Planning Branding Photoshop Digital Marketing

Danilo Santos Education Details

Frequently Asked Questions about Danilo Santos

What company does Danilo Santos work for?

Danilo Santos works for Avalara

What is Danilo Santos's role at the current company?

Danilo Santos's current role is Marketing Manager | Fintech | SaaS| Branding + Digital + Growth.

What is Danilo Santos's email address?

Danilo Santos's email address is da****@****.com.br

What is Danilo Santos's direct phone number?

Danilo Santos's direct phone number is 11 303*****

What schools did Danilo Santos attend?

Danilo Santos attended Harvard Business School, Udacity, Centro Universitário Belas Artes De São Paulo, Ace Aceleratech, Udemy Alumni, Universidade São Judas Tadeu.

What are some of Danilo Santos's interests?

Danilo Santos has interest in Economic Empowerment, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture.

What skills is Danilo Santos known for?

Danilo Santos has skills like Brand Management, Concept Development, Art Direction, Marketing Strategy, Corporate Identity, Creative Direction, Graphic Design, Advertising, Visual Communication, Branding And Identity, Graphics, Interaction Design.

Who are Danilo Santos's colleagues?

Danilo Santos's colleagues are Ranjit Dounde, Alok Mantri, Sanil Pallati, Kathy Smith, Himanshu Dixit, Tyler Davis, Aniruddha Lambe.

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