Dan Izzo Email and Phone Number
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Dan Izzo personal email
I believe in people. I believe in their potential and their ability to achieve success in their lives. I love helping people find that potential and enhance their journey to success. I love creating and being part of an environment where people have the opportunity to maximize their potential. Customer Success is essentially the mirror image of Client Support. Client Support is all about helping clients with problems. Customer Success is all about helping clients avoid problems and instead enhance the experience of using a product or service. It focuses on enhancing and expanding Customer’s satisfaction. It’s proactive - not reactive.I have over 30 years of entrepreneurial and management experience. Whether running a comedy club, tech startup or a real estate practice, my goal has always been to maximize customer satisfaction. I believe people should end up in a better place after interacting with a business. I have the personality and drive of a Coach - and my style is built on compassion, knowledge and dedication. In the past, I have worked with the Dan Gilbert Family of Companies in many capacities: Director of Quality Assurance at Xenith, the manufacturer of one of the top safety rated football helmets; Director of Product Development at Fathead, the REAL BIG brand in officially licensed, life-size, hi-def wall graphics of professional athletes, animated super heroes and entertainment figures; and Training and Launch Chief at Bizdom, an academy for entrepreneurs which I helped launch in the City of Detroit. I also owned and operated Improv Inferno, an improv comedy club in Ann Arbor, Michigan. We had an excellent run of two years, once being voted the Best Local Comedy Troupe by Real Detroit. I created the Michigan Improv and Laugh Festival which was attended by over 500 people in five days.Prior to moving to Michigan, I ran my own law practice specializing in residential real estate. I also was an instructor at Second City in Chicago and Columbia College in Chicago. I taught improv, which is really all about teaching people to trust themselves and make strong choices.I graduated with honors from Notre Dame with a degree in Psychology, and with highest honors from Loyola Law School in Chicago.
Passage Ticketing
View- Website:
- gopassage.com
- Employees:
- 8
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Vice President Of Customer ExperiencePassage Ticketing Dec 2022 - PresentDetroit, Michigan, United States
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RealtorJim Shaffer And Associates Oct 2019 - Dec 2022Royal Oak, Mi
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Team RecruiterThe Perna Team Dec 2017 - Oct 2019I am the Team Recruiter at the Perna Group, one of the leading real estate brokerages in southeast Michigan. I'm looking for people who are energetic and excited about exploring new opportunities.
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Director Of Business DevelopmentThe Perna Team Dec 2017 - Oct 2019
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General ManagerOvad Custom Stages May 2016 - Nov 2017Lead startup automotive marketing support company. Develop and implement budgets, financial controls and cash flow plans to keep business operating and solvent. Conduct analysis of past and current projects to identify opportunities for cost improvements, and ensure that products are generating profit. Lead fundraising efforts to gain access to long-term and short-term debt financing. Create and implement a lead tracking system for sales team. Generate leads and act as direct contact person for sales prospects. Identify and reach out to potential clients. Work closely with suppliers to negotiate contracts and payment terms in order to reduce costs and maximize cash flow.
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Director Of Quality AssuranceXenith Sep 2015 - May 2016DetroitI am the Director of Quality Assurance at Xenith, the manufacturer of one of the top safety rated football helmets for the NFL, NCAA, and High School. I keep us in compliance with our licensing and regulatory partners, and ensure the quality of our products from manufacture to delivery. -
Director Of Product DevelopmentFathead Jan 2012 - Sep 2015Detroit, MiI work across the various teams making sure our current product plan is moving forward unimpeded, while at the same time mixing in new products and ideas for expansion of our product line. -
Training And Launch ChiefBizdom U Apr 2010 - Jan 2012I provided guidance and direction to startups during the launch and post-launch phase. I translated their success in obtaining funding into success in launching the business.
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Training LeaderBizdom U Sep 2006 - Apr 2010Design and launch an entrepreneurial academy to facilitate business development efforts in the city of Detroit.Develop and execute comprehensive curriculum and lesson plans providing detailed instruction in entrepreneurship, technology in business, and the use of emerging web 2.0 technologies.Create and institute the use of an academy-wide wiki for collaborative sharing of assignments, readings, and course syllabi between students and faculty.Manage hiring and training of adjunct instructors; coordinate student and teacher evaluations.Oversee the design of high tech classrooms with interactive whiteboards and multimedia presentation capabilities.Work with various wiki platforms and create blogs and websites supporting educational development efforts.
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Performer And Guest InstructorKc Improv Festival 1998 - 2008
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Owner/Producer/DirectorImprov Inferno Jan 2004 - Mar 2007Developed and launched a 100-seat comedy club. Drove business development efforts by creating and executing an integrated marketing plan and PR campaign to reach out to the artistic and general community.Taught improvisational skills to both acting students and business professionals. Provided leadership and vision to artistic ensembles with a wide range of talents and backgrounds.Maintained student and customer databases. Maintained and updated company website.Led efforts and successfully grew business from an unknown to being voted “Best Local Comedy Troupe” by Real Detroit.Conceptualized, coordinated, and facilitated the 1st Michigan Improv Festival attended by 500+ over five days.Organized comedy marathons to benefit the victims of Hurricane Katrina and the Pacific Tsunami.
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Instructor And Faculty MemberSecond City 1999 - 2006Design and conduct training and professional development coursework in all aspects and techniques of improvisation.Lead efforts to coordinate a recognized improv community in the greater Detroit area. -
Managing OwnerDaniel A. Izzo, Attorney-At-Law Jul 1997 - Jul 2004Founded and managed operations for a law practice focused on residential real estate transactions.Represented numerous clients in the acquisition and disposition of real estate, including purchases, sales, leases, and condominium conversions.
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CoachThe Playground Theater 2001 - 2004Coached the improv ensemble Mr. Fancypants, as well as directing and performing in various director's series shows. -
Faculty MemberColumbia College Chicago 2000 - 2004Designed curriculum and taught Improvisational Techniques 1 coursework, a class required for all theater majors.Fostered a classroom atmosphere to inspire individuality and creativity by instilling a sense of confidence and student empowerment. -
Social Coordinator Aka Party GodChicago Improv Festival 2001 - 2003It's my belief that an improv festival thrives on the strength of three things: the performances, the workshops and the parties. I volunteered with the CIF to help them make their parties better. We had a party squad that gave out little gift bags (with lighters and hang-over cures) as well as passes for free drinks. It was a lot of fun and the results spoke for themselves.
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PerformerWnep Theater 2000 - 2003I performed in several improv based shows, as well as one written show "The Mysteries of Harris Burdick." The Chicago Tribune loved the show and I got a personal mention in a year-end wrap up from a columnist.
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Performer/Training Center CoordinatorAnnoyance Theater 1998 - 2001
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AssociateFreeborn & Peters Llp 1992 - 1995
Dan Izzo Skills
Dan Izzo Education Details
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Psychology
Frequently Asked Questions about Dan Izzo
What company does Dan Izzo work for?
Dan Izzo works for Passage Ticketing
What is Dan Izzo's role at the current company?
Dan Izzo's current role is Vice President of Customer Experience at Passage Ticketing. Experience Enhancement Expert, Customer Success Advisor, and Growth Specialist.
What is Dan Izzo's email address?
Dan Izzo's email address is da****@****dom.com
What is Dan Izzo's direct phone number?
Dan Izzo's direct phone number is +173427*****
What schools did Dan Izzo attend?
Dan Izzo attended University Of Notre Dame, Loyola University Chicago School Of Law.
What skills is Dan Izzo known for?
Dan Izzo has skills like Project Management, Management, Product Development, Staff Development, Business Analysis, Funding, Public Speaking, Social Media, Strategic Planning, Team Building, Leadership, Entrepreneurship.
Who are Dan Izzo's colleagues?
Dan Izzo's colleagues are John Mwangi, Alissa Cohen-Bender, Shane Smith, Chandler S., Rui Filipe Barbosa Vaz, John Sanders.
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Dan Izzo
Customer Service Coordinator | Financial Analyst | Business Analyst | Project ManagementSanta Ana, Ca1earthlink.net1 +171497XXXXX
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