As a Project Manager at ALLO, I am responsible for overseeing the entire project lifecycle, from initial planning through to final delivery. I collaborate closely with project teams to document requirements, coordinate meetings, and ensure alignment with project objectives. A key part of my role involves managing stakeholder expectations, tracking changes, and facilitating effective communication among all parties involved.I excel in prioritizing product features, managing project risks, and ensuring timely delivery. My strong analytical, planning, and organizational skills enable me to handle competing demands effectively.In my daily responsibilities, I present project updates to senior management and stakeholders, set clear expectations, and hold team members accountable for their deliverables. Proactively managing stakeholder expectations and maintaining alignment with project goals are central to my role. I handle project crises with a calm and effective approach, quickly learning and implementing new tools and methodologies relevant to project management.I thrive in dynamic environments and am adept at adjusting project plans as needed to address emerging challenges. My ability to facilitate communication and collaboration among cross-functional teams ensures that projects are completed on time and within scope.

From lead generation, to acquisition, to the final sale, I oversee all aspects of each flip, ensuring seamless coordination among contractors, vendors, and other stakeholders. My keen eye for detail allows me to identify cost-effective solutions without compromising on quality, ultimately maximizing property values.Success in house flipping is built on teamwork, and I take pride in my ability to inspire and lead diverse teams. By fostering a collaborative and positive work environment, I ensure that every member is motivated to deliver their best work. My effective communication and problem-solving skills contribute to streamlined operations, leading to timely and successful project completions.In the dynamic world of real estate, adhering to budgets is vital. I excel at developing comprehensive financial plans for each flip, meticulously tracking expenses, and making informed decisions to maintain profitability. My strategic approach to budget management has consistently resulted in impressive margins and satisfied stakeholders.Punctuality and adherence to timelines are central to my project management philosophy. I employ meticulous planning and set realistic milestones, allowing for efficient project progress. My ability to adapt to unforeseen challenges while keeping projects on schedule showcases my capacity to handle high-pressure situations with composure.In a rapidly evolving real estate market, creative problem-solving is the key to success. I thrive on turning obstacles into opportunities, identifying potential in overlooked properties, and devising innovative renovation ideas that appeal to modern buyers. My market knowledge and foresight enable me to capitalize on emerging trends for maximized returns.Throughout my career, I have consistently delivered impressive ROI for investors and stakeholders, cementing my reputation as a trusted and reliable house flipper.

As PCE's IT Manager, I was responsible for overseeing all aspects of the computing environment. This includes planning, monitoring, deploying, and evaluating systems and processes as they relate to technology, leadership and development of IT staff, working with the executive team and frontline employees to determine how leveraging technology can improve efficiencies, and staying on top of new and emerging technologies to decide if and how they can be utilized within our organization.

As an IT Support Analyst at ReSource Pro, I provided support for onsite and remote users, including troubleshooting, desktop maintenance, new employee setup, and hardware procurement. When necessary, I supported the China technology team in communicating and troubleshooting with U.S. ReSource Pro clients.I also supported local and global technology projects aimed at improving employee efficiency & effectiveness, collaboration with remote offices, and information security by evaluating and implementing technologies.I supported the deployment, maintenance, and administration of all ReSource Pro U.S. team applications, in addition to managing all U.S. helpdesk ticketing. Additionally, I supported ReSource Pro's real-time teams in China and India with network-related issues such as BGP line switching, routing, and prioritization. Lastly, my responsibilities included initiatives to educate and encourage increased utilization of the various tools at our end-users' disposal. Essentially, these initiatives provided support to our U.S. team on how to better use existing technology services.My role allowed me to help our staff build trusted-partner relationships with clients and colleagues through the use of reliable technology and support. I also had the opportunity to develop and build business acumen and stay aware of industry trends through constant communication with a valuable network of support, both locally and abroad.

My position at Nebraska Book Company (NBC) expanded my IT skills to include work in SQL, cloud computing, and mobile app development. As a technician on the Point of Sale team, I was responsible for troubleshooting point of sale software, hardware, network, and firewall issues. Approximately 25% of the role required travel to any of our several clients within the U.S. and Canada. The purpose for my travel would be for initial set up or upgrades of NBC point of sale systems and to train staff on using our system. While there, I would set up equipment and configure all software and peripheral devices such as printers, bar scanners, and mobile registers. Once the store setup and training was complete, I would continue to support the client with any subsequent issues or questions. Support after initial setup included configuring and troubleshooting cloud-based mobile devices used for sales and inventory control, assisting store managers with reports regarding accounting, inventory, and web orders, remotely configuring systems for credit card processing, cash register-to-server network connections, and cloud-based sales processing. Lastly, I would work with assigned regional sales rep to mitigate store matters and build client rapport. Nebraska Book Company exposed me to several facets of computing in which I had no previous experience. The travel gave me a sense of independence and helped me develop tools to work with autonomy. It was especially beneficial travelling to client locations and building relationships with the staff at each store. This aspect gave support a more personal approach which helped establish goodwill with those we serviced.

Dell was my first step into the IT field. Although the position was very much entry-level, I gained immense knowledge and skill from the thorough training I received. Dell used its massive IT infrastructure and capital resources to build a new service center in Lincoln. The growth was fast, and so they needed bodies to fill seats and start training as quickly as possible. An old connection from Perot alerted me of the open position, so I decided to apply, even though I felt unqualified. To my surprise, I was hired and began work right away. Essentially, my role was to provide technical support to client desktops and laptops. This was done remotely via phone, email, and other remote tools. Dell serviced several clients, so the work done would vary, depending on the team I was on at the time. Mostly, my responsibilities involved troubleshooting password resets, printer setup, account specific client applications, and basic diagnosing of desktop and laptop software problems. When I would come across a problem out of my scope, I would escalate the issue to other internal Dell groups such as desktop support, network & server support, and messaging support.As Dell Services grew, so did their need to standardize procedures and track data. Creating and updating the knowledgebase was an essential part of my daily responsibilities. Every team was unique and required a different skillset. Having an updated and accurate knowledgebase was our most useful tool when training new employees. Lastly, I ran daily statistical data reports. These reports helped keep track of progress and areas of opportunity on the individual and group level. My time at Dell granted me a wealth of skills I still utilize today. Although most of my training involved technical knowledge, I also developed skills in time-management, interdepartmental communication, and leadership.

My career at Perot Systems began as a Customer Service Representative (CSR) in the New Business department. As a CSR, I supported policy holders, agents, brokers, and MGA's with questions or problems regarding their life insurance policies and annuities. Additionally, I was responsible for creating proposals and illustrations to forecast policy performance in future years. These materials were used by producers to show clients financial projections of their policies. Within a few months, I accepted a position within the Commissions, Contracting & Licensing (CCL) department. In CCL, I worked more closely with the producers and their MGA's. I was able to help producers with a more personal approach, and in turn, created a better service environment. I also became more familiar with the commission payment schedules and licensing requirements for each state where our client did business. Shortly after, I was promoted to Team Leader/ Quality Assurance representative within CCL. My new role required me to regularly monitor phone calls, provide individual coaching sessions, and assist phone representatives with questions regarding systems, policy, and exceptions. I would also take part in calibration meetings with other departments to ensure fair and consistent grading of the representatives' phone calls. I worked closely with the department supervisor and leadership within our home office to ensure we had up to date training materials. Lastly, I utilized database management to track call and quality assurance statistics for the purpose of measuring improvement. My experience at Perot Systems provided me with a thorough understanding of the life insurance and annuity industry, from both policyholder and producer perspectives. I had the opportunity to collaborate with other departments and enhance my intercommunication skills. I was also able to gain valuable leadership experience which has served me in all my subsequent positions.