Dan Kennedy

Dan Kennedy Email and Phone Number

Global Leadership Consultant | Facilitator | Coach - developing the business leaders of today! @ Adaptis Limited
south east, surrey, united kingdom
Dan Kennedy's Location
Greater London, England, United Kingdom, United Kingdom
Dan Kennedy's Contact Details

Dan Kennedy personal email

n/a
About Dan Kennedy

Dan KennedyLeadership Consultant - Winner of Leader of the Year - LeasePlan UK I use my leadership experience and facilitation skills to manage, design and deliver behavioural change programmes at Adaptis Limited. I entered the world of consulting after 15 years as a people manager in large corporate and SME organisations. I have direct experience in takeovers, acquisitions and large-scale organisational change. As a Consultant, I am passionate about working with leaders to fulfil their true potential. I focus on helping you to identify your key motivations and strengths and in doing so, will help you to discover your authentic leadership style. Connect with me to share leadership best practices, knowledge, insights and explore how you can become a more effective leader of today!

Dan Kennedy's Current Company Details
Adaptis Limited

Adaptis Limited

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Global Leadership Consultant | Facilitator | Coach - developing the business leaders of today!
south east, surrey, united kingdom
Website:
adaptis.co.uk
Employees:
10
Dan Kennedy Work Experience Details
  • Adaptis Limited
    Global Leadership Consultant
    Adaptis Limited Mar 2023 - Present
    London, England, United Kingdom
    Global Leadership Consultant, using my leadership experience and facilitation skills to manage, design and deliver behavioural change programmes globally by turning the latest thinking into practical solutions that deliver tangible behaviour change and results for my clients. My most recent in-person assignments include; New York, Shanghai, Singapore, Manila, Budapest, Zurich, Munich, and Frankfurt.
  • Adaptis Limited
    Lead Consultant
    Adaptis Limited Feb 2019 - Mar 2023
    London, United Kingdom
    Lead Consultant, using my leadership experience and facilitation skills to manage, design and deliver behavioural change programmes at Adaptis Limited.To business leaders, Adaptis is the L&D consultancy that turns the latest thinking in behavioural psychology into practical solutions that deliver tangible behaviour change and results for your organisation.
  • Newvoicemedia
    Professional Services Consultant
    Newvoicemedia Jul 2018 - Feb 2019
    Basingstoke, Hampshire, United Kingdom
    Delivering outstanding client solutions including scoping client requirements, to uncovering what customer experience problems need solving. Responsible for helping clients design, build, test and deploy the NewVoiceMedia platform to their contact centres whilst managing multiple project deliveries.Consulting enterprises on digital transformation in contact centres for improved customer outreach, sales excellence, and contact centre operations. Helping to achieve more effective conversations, leading to emotionally positive experiences for greater sales success and better customer retention.
  • Leaseplan Uk
    Engage Customer Services Manager
    Leaseplan Uk Mar 2016 - Jul 2018
    Slough, United Kingdom
    Managing over 30000 vehicles, with a highly trained team of 12 CV Customer Service Executives and 2 Specialist Quote Managers. Previously managing 2 Specialist Teams with a span of control of 24 employees. As well as first class service delivery, my aim is to identify process improvements and efficiency gains, using my experience and vision to lead the way in performance whilst developing and sharing best practice.Delivering against SLA’s ensuring prioritization of workload, coaching and supporting of employees, creating a highly motivated and focused workforce.Winner of LeasePlan UK Leader of the Year 2017.
  • Leaseplan Uk
    Fleet Services Executive
    Leaseplan Uk Sep 2012 - Mar 2016
    Slough, Berkshire, United Kingdom
    My previous role involved the day to day management of a corporate fleet of vehicles in the world’s largest vehicle leasing company.I’ve implemented large clients with new products and managing fleets of thousands of vehicles. Winning numerous commitment awards and establishing myself in the company has allowed me to involve myself in many projects and receive commendations or my passion and work ethic. • Ensuring the highest level of customer service is being delivered whilst managing corporate client accounts• Building strong relationships, both internally and externally, with key customer account stakeholders developing their trust and providing excellent customer service• Meeting all agreed SLA’s and KPI’s, both at a personal level and with key client accounts• Able to identify new business opportunities and to advise clients on products and services that meet their needs• Convey messages in a confident and engaging way; listen and share information to create openness and joint understanding that benefits both the client and the company• Focus on agreed standards, work with accuracy and precision and be diligent in making sure quality outcomes are delivered• Chair meetings with both clients and internal departments. Presenting product road maps, services and solutions that would benefit the customer while maximising profit• Great understanding of commercial acumen, keeping an eye on market trends and competitor activity• Ability to analyse data and report on the findings• Revise and implement processes to improve service levels and customer satisfaction• Actively manage corporate client’s fleet on a daily basis• Proven flexibility in meeting industry changes and needs of the customer
  • Waitrose
    Shop Assistant
    Waitrose Nov 2006 - Sep 2012
    Sunningdale, Berkshire, United Kingdom
    Working in a busy business environment has developed my social skills whilst interacting with customers, along with my delegation and leadership qualities. By receiving high quality training, I was awarded the ‘One Step Beyond’ award for hard work and effort in times of hardship. • Upholding high standards of display and visual merchandise to ensure the store was well presented; this enabled me to develop organisational skills and skills on how to present products. I was often required to re-organise the shop floor.• Carrying out stock replenishment, ensuring products were displayed and stored in the warehouse so that they could be found easily. I was often required to re-organise the warehouse. • Being approachable and available to help customers to find what they were looking for and to offer general advice and help. • Serving customers and ensuring every customer received exceptional levels of service.• Handling customer complaints in a calm manner.• Being aware of security issues in relation to security and theft.• Having a great knowledge of brands and products that are sold in-store.
  • Territorial Army
    Officer Cadet
    Territorial Army Sep 2008 - May 2010
    Swansea, United Kingdom
    Employed by the British Army as part of the Officer Training Corps whilst studying at university, I gained valuable experiences and new skills. Renowned for developing leadership skills and using these in high pressured situations, transferrable to the workplace, allowing me to proficiently delegate and complete tasks in a co-ordinated and professional manner. • Leading 40+ soldiers as ‘Platoon Sergeant’ during battle scenario exercises.• Effectively highlighting individuals motivations and using these to gain best results• Learn management and leadership techniques, develop self confidence• Performing in highly pressured command task situations• Gaining skills in radio communications, navigation, first aid and weapon handling.• Learning the value of discipline, team-work, effective man-management and the application of limited resources.• Completing tasks in extremes of climate• Field & Classroom Training; Plan and deliver lessons in Signals, Weapons Handling, Navigation and First Aid.• Recruitment; Assist in recruiting drives, planning and attending events.• Charity; Represent WUOTC in charity and sporting events including the ‘3 Peaks Challenge’.• Cadet Assessments; Plan and conduct Military Fitness Tests, Military Swim Test.• Cadet Training; Plan and deliver squad runs, circuit training and gym training.

Dan Kennedy Skills

Customer Service Customer Satisfaction Leadership Management Teamwork Time Management Microsoft Office Sales Management Automotive English Microsoft Word Powerpoint Team Building Team Leadership Microsoft Excel Communication Account Management Customer Retention Retail Business Development Negotiation Business To Business Administration

Dan Kennedy Education Details

  • Swansea University
    Business, Management, Marketing, And Related Support Services
  • Charters School, Sunningdale
    Charters School, Sunningdale
    Business Studies, Ict And Physical Education

Frequently Asked Questions about Dan Kennedy

What company does Dan Kennedy work for?

Dan Kennedy works for Adaptis Limited

What is Dan Kennedy's role at the current company?

Dan Kennedy's current role is Global Leadership Consultant | Facilitator | Coach - developing the business leaders of today!.

What is Dan Kennedy's email address?

Dan Kennedy's email address is da****@****n.co.uk

What schools did Dan Kennedy attend?

Dan Kennedy attended Swansea University, Charters School, Sunningdale.

What are some of Dan Kennedy's interests?

Dan Kennedy has interest in Health.

What skills is Dan Kennedy known for?

Dan Kennedy has skills like Customer Service, Customer Satisfaction, Leadership, Management, Teamwork, Time Management, Microsoft Office, Sales Management, Automotive, English, Microsoft Word, Powerpoint.

Who are Dan Kennedy's colleagues?

Dan Kennedy's colleagues are Kyriaki Ageridou, Sara Burks, Fiona Metcalfe, Lauren O'brien, Charlotte Burton-Barker.

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