Dan Kennedy Email & Phone Number

London, England, United Kingdom

Global Leadership Consultant, using my leadership experience and facilitation skills to manage, design and deliver behavioural change programmes globally by turning the latest thinking into practical solutions that deliver tangible behaviour change and results for my clients. My most recent in-person assignments include; New York, Shanghai, Singapore.

London, United Kingdom

Lead Consultant, using my leadership experience and facilitation skills to manage, design and deliver behavioural change programmes at Adaptis Limited.To business leaders, Adaptis is the L&D consultancy that turns the latest thinking in behavioural psychology into practical solutions that deliver tangible behaviour change and results for your organisation.

Basingstoke, Hampshire, United Kingdom

Delivering outstanding client solutions including scoping client requirements, to uncovering what customer experience problems need solving. Responsible for helping clients design, build, test and deploy the NewVoiceMedia platform to their contact centres whilst managing multiple project deliveries.Consulting enterprises on digital transformation in.

Slough, United Kingdom

Managing over 30000 vehicles, with a highly trained team of 12 CV Customer Service Executives and 2 Specialist Quote Managers. Previously managing 2 Specialist Teams with a span of control of 24 employees. As well as first class service delivery, my aim is to identify process improvements and efficiency gains, using my experience and vision to lead the way.

Slough, Berkshire, United Kingdom

• My previous role involved the day to day management of a corporate fleet of vehicles in the world’s largest vehicle leasing company.I’ve implemented large clients with new products and managing fleets of thousands of.
• Ensuring the highest level of customer service is being delivered whilst managing corporate client accounts
• Building strong relationships, both internally and externally, with key customer account stakeholders developing their trust and providing excellent customer service
• Meeting all agreed SLA’s and KPI’s, both at a personal level and with key client accounts
• Able to identify new business opportunities and to advise clients on products and services that meet their needs
• Convey messages in a confident and engaging way; listen and share information to create openness and joint understanding that benefits both the client and the company

Sunningdale, Berkshire, United Kingdom

• Working in a busy business environment has developed my social skills whilst interacting with customers, along with my delegation and leadership qualities. By receiving high quality training, I was awarded the ‘One.
• Upholding high standards of display and visual merchandise to ensure the store was well presented; this enabled me to develop organisational skills and skills on how to present products. I was often required to.
• Carrying out stock replenishment, ensuring products were displayed and stored in the warehouse so that they could be found easily. I was often required to re-organise the warehouse.
• Being approachable and available to help customers to find what they were looking for and to offer general advice and help.
• Serving customers and ensuring every customer received exceptional levels of service.
• Handling customer complaints in a calm manner.

Swansea, United Kingdom

• Employed by the British Army as part of the Officer Training Corps whilst studying at university, I gained valuable experiences and new skills. Renowned for developing leadership skills and using these in high.
• Leading 40+ soldiers as ‘Platoon Sergeant’ during battle scenario exercises.
• Effectively highlighting individuals motivations and using these to gain best results
• Learn management and leadership techniques, develop self confidence
• Performing in highly pressured command task situations
• Gaining skills in radio communications, navigation, first aid and weapon handling.

Bsc Business Management (Hons), Business, Management, Marketing, And Related Support Services

A-Level, Business Studies, Ict And Physical Education

Activities and Societies: AS-Levels in Psychology and General Studies