- Working closely with Neurologist’s, Stroke Specialist's, ARV (Adult Retrieval Victoria) and Air Ambulance, providing support to registrars within Australia who require support with critical care patients- Entering live accurate patient details into the Scout patient management system to help neurologists prioritise patient care- Liasing with several radiology departments for post-treatment imaging scans for stroke patients

- Assisting paramedics and registered nurses completing welfare checks on patients requesting for an ambulance- Arranging alternative transportation means for patients who are able to self present at a hospital- Prioritising calls to relevant paramedics and registered nurses for further triage if necessary- General admin duties (Data entry of patient details in the operating system)- Assisting and processing absentee applications for Ambulance Victoria employees

Work as a food and beverage attendant for various five star venues across Melbourne CBD including events, restaurants and hotel.- Specialising in Bar, Food and Beverage services.- I have experience working at weddings and corporate events.- Strong knowledge of food and beverage pairings

- Using Zoom to conduct online interviews/screening process to put through successful candidates onto the Sidekicker platform for casual/temporary employment in Australia and New Zealand.- Creating profiles for candidates, organising profile photos, verifying relevant documents (Right to work, Covid Vaccination Status, RSA/RCG and other relevant certificates or qualifications for the role).- Using applications such as Acuity, Aircall, Slack and Zoom to conduct/schedule meetings and complete administration duties.- Verifying applicants Visa’s to ensure they’re compliant with working rights in Australia/NZ.

- Managing a team of flight attendants, ensuring safety and work compliance is met- Managing and reporting onboard incidents - Achieving company’s monthly KPI’s- Customer service resolution - Staff training and development

- Complying with aviation regulatory and safety is met- Providing safe and conforms experience to premium customers - General meal and beverage services to customers in all cabins (Business, Premium Economy and Economy)- Working as galley specialist for food preparation and meal presentation onboard- Training and developing crew in premium cabins- Administering first aid where required - Reporting any onboard incidents

Slowing the spread of Covid-19, protecting the health and well-being of Victorians following the directions of the Chief Health Officer.Key Responsibilities:• Ensuring a safe environment for people entering, transferring, and exiting compulsory mandatory quarantine at the hotel accommodation while following the company's most up-to-date operational procedures• Communicate effectively in an empathetic manner, while practising physical distancing measures and hygiene practices, including following infection, prevention control processes and use of protective equipment within the workplace (N95 face masks and shields)• Working closely with ADF, Vic Police, Authorised Officers, DHHS team members and management of CQV operations to ensure residents are compliant during their stay at the accommodation• Documenting and reporting incidents/concerns in the logbook during the shift for precise handover to other members of the team and reporting issues to the line manager or team leader for resolution and workplace improvement if required• Reporting safety hazards/concerns to HSR's and Site Managers for immediate action Providing interpreting services and translating important information to Chinese speaking residentsAchievements:• Being part of CQV team managing and slowing the spread of COVID19, protecting the health, safety and wellbeing of our country• Being Team Captain, shift allocation, support, training and support to Team leader of any issues or concerns• Collaborated with operation management and site management, creating Chinese notice to residents about the forbidden use of in-room cooking utensils (which got approved by the General Manager and is now used in various hotels)• Welcoming those affected in Afghanistan into Australia. Providing assistance, support, and safety reassurance for the start of their new home• Help care for the growing number of COVID-19 patients needing lower-level care, easing pressure on Victoria’s hospital system

Operating onboard Boeing 777-300ER and Airbus 330Provide exceptional level of customer service to all passengers from on-board greeting, to meal service and throughout the entire flight. - Ensure all pre-flight duties are complete including pre-flight briefings, check all safety equipment and ensure the aircraft cabin is clean. - Galley preparation for inflight service.- Operate mainly in Business Class Cabin, servicing VIP guests and providing the service they require to support their needs whilst maintaining a high level of privacy.- Focusing on safety and integrity of aircraft, crew and passenger welfare.- Compliant with annual emergency procedures, aviation medicine & security training - Act as a primary responder onboard the aircraft to administer first aid to anyone feeling unwell during the flight - Provide onboard service training to cabin crew inflight- Selected to be one of the Chinese Ambassadors for the Hong Kong route to provide interpreting services and public announcements on board the flight

Help customer set up account to have access to the My Optus App. So, customers can use the messaging service tool and can have the best experience possible during the Covid 19 pandemic.- Process referrals to setup Self Service and resolve outstanding issues for My Account/MOA. - Answer inbound calls to promote and setup customers to message us through the My Optus App.- Assisting customers with billing and technical issues with their accounts.

Started the in-augural of Delta Airlines in Sydney, Australia. Provided check-in and special assistance to passengers on Delta Airlines, Etihad, Thai Airways and Virgin Atlantic.