Dan Smith

Dan Smith Email and Phone Number

Director of Customer Success @ Lenvi
Southend-on-Sea, GB
Dan Smith's Location
Southend-On-Sea, England, United Kingdom, United Kingdom
About Dan Smith

With over 18 years of experience in the Fintech, lending and invoice finance industries, I am a Senior Account Director at Lenvi, a leading provider of risk management, compliance, and credit services solutions. I am a Chartered Manager and Member of the Chartered Management Institute, demonstrating my commitment to CPD and strong, impactful leadership and management. In my role, I manage and nurture a diverse portfolio of large and complex clients, offering them innovative and tailored solutions from Lenvi's Riskfactor, KYC Solutions, and Credit Services products. I am a commercially focused, relationship-led, and confident professional, who thrives on building strong, lasting connections and sharing my knowledge and expertise with others. My mission is to deliver tangible results and growth opportunities for my clients and my business, while maintaining the highest standards of quality and integrity.

Dan Smith's Current Company Details
Lenvi

Lenvi

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Director of Customer Success
Southend-on-Sea, GB
Website:
lenvi.com
Employees:
221
Dan Smith Work Experience Details
  • Lenvi
    Director Of Customer Success
    Lenvi
    Southend-On-Sea, Gb
  • Lenvi
    Senior Account Director | Customer Success
    Lenvi Jan 2024 - Present
    Working across the whole of the Lenvi product suite (Riskfactor / KYC Solutions / Credit Services - Loan Management Platforms and Servicing)Deputy to the Head of Customer SuccessLine Management ResponsibilityOwnership of high value and complex client relationshipsCoach and support a commercial focus within the Customer Success team
  • Lenvi
    Account Director - Customer Success - Riskfactor, Kyc Solutions And Credit Services
    Lenvi Mar 2021 - Jan 2024
    United Kingdom
    EQ Riskfactor, Credit Services and KYC Solutions are now Lenvi. Ownership of client relationships ranging from small independent lenders to tier 1 multi national banks. My responsibilities in this multifaceted role include the following:Ownership of commercial relationship Renewal of facilities Upselling of other products from both within riskfactor / KYC solutions and other parts of the EQ ecosystem Liaising with legal teams on creation of documentation and any number of issues that arise through client lifecycleOwning risk management of my clients Working with technology teams, development, support and implementation support and managing delivery projects Developing client plans around contact and development of the relationship Responsible for revenue generation Stakeholder management Creation and promotion of marketing material
  • Lenvi
    Receivables Finance Consultant - Riskfactor
    Lenvi Aug 2020 - Apr 2021
    Remote
    Providing consultancy and training to the Receivables Finance industry.Supporting through process review, design and redesign alongside training and workshop delivery to ensure businesses have their whole team on board when delivering change.Delivering long term transformational change
  • Ultimate Finance
    Relationship Manager
    Ultimate Finance Jun 2019 - Aug 2020
    Bradley Stoke, England, United Kingdom
    At Ultimate Finance, we’re committed to delivering the right funding solutions for UK businesses. With over 20 years’ experience in the lending market, you can rely on our expertise to achieve impressive results. The kind of results that will see clients and introducers come back again and again. The Right Solution Creative, flexible thinking First and foremost, we’re customer led. We listen to what clients want. Then we apply our funding expertise to deliver what they need. It’s funding that works. The Right People Valuable insight, dedicated support With us you’ll have the dedicated support of funding experts, skilled underwriters and product specialists – strategically placed throughout the UK to offer a truly personal service. The Right Process Speed, ease, quality Skilled funding specialists and the latest technology allow us to seamlessly manage the process from start to finish, and keep you up to date as we go. The Right Partner Long-term commitment We’re not just a lender, but a partner. People you can build a long-term relationship with. People who will provide a truly integrated service. And who will essentially become part of your team. The Right Choice We’re in a uniquely strong position The flexibility and personal service of an independent specialist, combined with the backing of the Tavistock Group enable us to bring breadth and depth to our funding solutions.
  • Rbs Invoice Finance
    Commercial Relationship Manager
    Rbs Invoice Finance May 2016 - Jun 2019
    Essex
    I managed a small portfolio of around 45 commercial clients primarily based in Essex each with facilities up to £10million.I provided my clients with bespoke funding solutions, working on origination, onboarding and ongoing relationship managment.I structured deals, managed them in life and ensured parameters stayed relevant. I assisted through strategic conversations, acquisition and growth. My clients worked in a number of sectors and my main responsibilities were around, business development, risk managment, service satisfaction and retention.I lent up to £10million and looked after a range of clients from across the SME spectrum.
  • Natwest Group
    Healthcare & Real Estate Finance Relationship Manager
    Natwest Group Sep 2013 - May 2016
    Essex
    I managed a portfolio of around 120 SME customers and provided lending solutions of up to £500,000. I provided a full relationship service to my clients and was able to provide solutions including Merchant Services, Deposits, Insurance Services, Employment Law and Health and Safety Solutions.I specialised in supporting Healthcare clients and Real Estate Financing (development and investment property for both commercial and residential use) in the Essex area.
  • Natwest Group
    Business Manager
    Natwest Group Aug 2010 - Sep 2013
    London, United Kingdom
    Supported SME's in and around London. I Supported businesses by providing lending options up to £25k and a complete suite of products and services to support the startup market place and small businesses.
  • Natwest Group
    Team Manager Anti Money Laundering Operations
    Natwest Group Dec 2009 - Aug 2010
    London, United Kingdom
    Team Manager in anti-money laundering operations in London. Managed a team of staff looking after a number of brands across RBS group. Worked closely with risk teams across the country and processing teams based in India.
  • Natwest Group
    Branch Manager
    Natwest Group Aug 2008 - Dec 2009
    Southend On Sea, United Kingdom
    Managed Leigh on Sea Branch and deputised for the manager of the Southend branch.
  • Natwest Group
    Customer Adviser
    Natwest Group Mar 2007 - Aug 2008
    Southend On Sea, United Kingdom
    Account opening and relationship building with personal customers in Rochford branch and later on Southend branch.
  • Barclays
    Cashier
    Barclays Dec 2005 - Mar 2007
    Southend On Sea, United Kingdom

Dan Smith Skills

Banking Relationship Management Loans Commercial Banking Financial Services Retail Banking Portfolio Management Credit Credit Risk Financial Risk Risk Management Management Credit Analysis Customer Service Operational Risk Credit Cards Small Business Lending Cross Selling Business Development Finance Aml Commercial Lending Business Planning Business Relationship Management Branch Banking Team Management Private Banking Factoring Invoice Discounting New Business Development Funding Stakeholder Management Performance Management Consumer Lending Coaching Financial Analysis Invoice Finance Kyc Deal Structures Cash Flow Cash Flow Lending Asset Based Lending Asset Based Finance Relationship Building Account Management Communication Leadership Financials Commercial Finance Lending Solutions

Dan Smith Education Details

Frequently Asked Questions about Dan Smith

What company does Dan Smith work for?

Dan Smith works for Lenvi

What is Dan Smith's role at the current company?

Dan Smith's current role is Director of Customer Success.

What is Dan Smith's email address?

Dan Smith's email address is da****@****est.com

What is Dan Smith's direct phone number?

Dan Smith's direct phone number is +4420336*****

What schools did Dan Smith attend?

Dan Smith attended Bpp, Uk Finance, The Chartered Banker Institute, The Chartered Banker Institute, South Essex College Of Further And Higher Education, The King Edmund School Of Business And Enterprise.

What skills is Dan Smith known for?

Dan Smith has skills like Banking, Relationship Management, Loans, Commercial Banking, Financial Services, Retail Banking, Portfolio Management, Credit, Credit Risk, Financial Risk, Risk Management, Management.

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