As a Service Manager, I excel in managing and leading the service department team, overseeing customer service interactions, reports, and repairs. My commitment to delivering excellent customer service has led to the cultivation of strong, lasting relationships with both customers and third-party vendors, ultimately fostering repeat business and brand loyalty.• Delegating and directing service tasks while monitoring the progress of current projects.• Managing service team members to… Show more As a Service Manager, I excel in managing and leading the service department team, overseeing customer service interactions, reports, and repairs. My commitment to delivering excellent customer service has led to the cultivation of strong, lasting relationships with both customers and third-party vendors, ultimately fostering repeat business and brand loyalty.• Delegating and directing service tasks while monitoring the progress of current projects.• Managing service team members to ensure the department’s objectives are met.• Performing administration tasks, managing invoices, processing orders, and tracking inventory.• Addressing customer issues promptly and professionally to preserve strong relationships. Show less

Profesional Sound Technician with excellent microphone technique and experience setting up and operating audio equipment. Manages multiple projects with little direction. Specialize in audio engineering in both post and studio settings.• Recording Engineer - vocals, various instruments, Foley, and sound effects.• Sound Designer and Mixing Engineer - music, jingles, ad spots, and post-production. • Skilled at capturing and processing the human voice.• Spatial Audio Experience –… Show more Profesional Sound Technician with excellent microphone technique and experience setting up and operating audio equipment. Manages multiple projects with little direction. Specialize in audio engineering in both post and studio settings.• Recording Engineer - vocals, various instruments, Foley, and sound effects.• Sound Designer and Mixing Engineer - music, jingles, ad spots, and post-production. • Skilled at capturing and processing the human voice.• Spatial Audio Experience – Ambisonics, Binaural audio and Dolby ATMOS Show less

Responsible for the operation and budget of all technical needs at the audio school. Developed and maintained not only management systems but also company culture by mentoring staff as well as, networking and maintaining leading industry contacts.• Daily R&D to push the boundaries of innovation in the field of audio and education.• Streamlining processes so that the business operates at maximum efficiency.• Secured over $700,000 in industry partnerships.• Mentored and guided the… Show more Responsible for the operation and budget of all technical needs at the audio school. Developed and maintained not only management systems but also company culture by mentoring staff as well as, networking and maintaining leading industry contacts.• Daily R&D to push the boundaries of innovation in the field of audio and education.• Streamlining processes so that the business operates at maximum efficiency.• Secured over $700,000 in industry partnerships.• Mentored and guided the tech team to meet benchmarks. Show less

Avid Certified Instructor heavily experienced in both traditional and new hybrid/virtual teaching approaches to deliver involving and exciting lessons via Discord, Zoom and AudioMovers all in binaural.• Planning and delivering well-structured lessons, which engage and motivate students.• Development of teaching methods to meet the new virtual/hybrid approach.• Extensive content creation to update and modernize over 40% of the audio curriculum.• Experience teaching recording… Show more Avid Certified Instructor heavily experienced in both traditional and new hybrid/virtual teaching approaches to deliver involving and exciting lessons via Discord, Zoom and AudioMovers all in binaural.• Planning and delivering well-structured lessons, which engage and motivate students.• Development of teaching methods to meet the new virtual/hybrid approach.• Extensive content creation to update and modernize over 40% of the audio curriculum.• Experience teaching recording, mixing, editing, sound design, Wwise, post, Pro Tools, DAW. Show less

Representation of the company at all major trade-shows, expositions and open houses in the USA and Canada. Responsible for the management of the key accounts and top shops in North America all while promoting the products and providing sales and technical support to distributors and retailers alike.• Organize and present training seminars for distributors and key accounts.• Marketing for trade shows and new product launches.• Provide sales and marketing assistance to distributor… Show more Representation of the company at all major trade-shows, expositions and open houses in the USA and Canada. Responsible for the management of the key accounts and top shops in North America all while promoting the products and providing sales and technical support to distributors and retailers alike.• Organize and present training seminars for distributors and key accounts.• Marketing for trade shows and new product launches.• Provide sales and marketing assistance to distributor sales representatives.• Weekly store visits and distributor rep “ride-a-longs”. Show less