Dan Thompson Email and Phone Number
Dan Thompson work email
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Dan Thompson personal email
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I am a pragmatic senior leader with demonstrable experience in developing and delivering sustainable business results in productivity, quality, risk management, customer experience and culture. I am known for bringing clarity to ambiguity, simplifying complex problems, data driven decision-making and getting things done.I have over 20 years experience in competitive large-scale organisations within Finance, Consulting, Education, Insurance, Mining and Manufacturing industries. I bring a unique perspective to businesses that desire end-to-end process engineering, risk buy-down, technology investment, team engagement and capacity creation.Core Capabilities: • Influencing and developing strategy in large competitive organisations• Business transformation• Effective leadership of people and stakeholders• Operational excellence and Risk management• Program management and implementation
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Associate Director - Process ExcellenceNsw Department Of Customer Service Nov 2022 - Present -
Executive Manager, Operational Excellence PortfolioCommonwealth Bank Nov 2020 - Nov 2022Accountable for developing the strategy and deployment of end-to-end transformation initiatives, with a team of process re-engineering experts deployed across five businesses and 4,500 colleagues in CBA’s Group Operations. -
Executive Manager, Re-Engineering & CapabilityCommonwealth Bank May 2019 - Nov 2020Accountable for a team of process re-engineering experts and leader coaches, to re-imagine customer experiences across three businesses and 2,400 colleagues in CBA’s Group Operations. -
Senior Manager, Process Design And TransformationCommonwealth Bank Jun 2017 - May 2019Leading a team of process design engineers to uplift the operational performance of Group Operations businesses, with 1,200 colleagues across three States. This included deployment of the Group Operation Transformation program, responsible for business process redesign, as-is diagnostics, target state solutions, and benefit realisation for CBA’s investment in automation and robotics. -
Senior Manager, ProductivityCommonwealth Bank Dec 2015 - Jun 2017Sydney, AustraliaManaging a team of productivity practitioners to deploy process and system enhancements, improvement initiatives, change governance, and learning opportunities within the CommInsure Life Customer Solutions business. Included specific Insurance Claims optimisation through the delivery of Six Sigma methods in conjunction with CBA's productivity framework and toolset. -
Lean Six Sigma ConsultantProcess2Customer Consulting Group (P2C) Jan 2015 - Dec 2015Sydney, AustraliaConsultant engaged to implement Lean Six Sigma projects, currently within the Education industry. Optimisation of business processes through DMAIC phases and client engagement in lean methodology, driving waste reduction, resource efficiency and business capability. -
Abs & Canstock ManagerAlcoa Jan 2011 - Dec 2014Sydney, AustraliaManagement of Alcoa Business Systems (ABS) to Australia's rolling and recycling operations.Driving a team of continuous improvement leaders with accountability to:- Optimise processes though implementation of ABS tools – focussing on waste elimination and lean manufacturing principles, to drive business goals in EHS, Finance, Productivity, and Quality.- Develop skills of operators and leaders through team training and employee engagement.• Drive Lead Team process for strategic action planning of business excellence and growth.• Facilitate Continuous Improvement events targeting profitability through product recovery, waste reduction, cycle times, tool changeovers, machine reliability and labour utilisation – developing a culture of lean manufacturing methodologies.• In 2013, extended responsibilities to include Production Management of Canstock, incorporating 60 employees, with ownership of the site bottleneck processes, and critical customer quality accountability. Lean Six Sigma skills development and project management. -
Operations Development Manager - CaromadorfGwa Group Limited Oct 2008 - Dec 2010Accountable for continuous improvement of manufacturing profitiability, sustainability, safety and asset utilisation through:- management of engineering department (team of 5)- capital project management (~$4M/year)- cultural change and lean workgroups- technical skills development of production and maintenance staff. -
Project ManagerCaroma Dorf Jun 2005 - Oct 2008Management of all capital projects into the principle manufacturing facility, from concept to submission, budgetting, implementation, commissioning and handover.
Dan Thompson Skills
Dan Thompson Education Details
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Materials Engineering -
Lean Sigma InstituteLean Six Sigma
Frequently Asked Questions about Dan Thompson
What company does Dan Thompson work for?
Dan Thompson works for Nsw Department Of Customer Service
What is Dan Thompson's role at the current company?
Dan Thompson's current role is Transformation | Operational Excellence.
What is Dan Thompson's email address?
Dan Thompson's email address is da****@****ail.com
What schools did Dan Thompson attend?
Dan Thompson attended University Of New South Wales, Lean Sigma Institute.
What skills is Dan Thompson known for?
Dan Thompson has skills like Continuous Improvement, Six Sigma, Project Management, Lean Manufacturing, Change Management, Process Improvement Projects, Manufacturing, Engineering, Leadership, Employee Engagement, Lean Operations, Dmaic.
Not the Dan Thompson you were looking for?
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2gcomm.com.au, dtme.com.au
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Dan Thompson
General Manager | Strategic Business Leadership And Hr Management | Operations & Stakeholder Relations | Dedicated To Holistic And Sustainable Business GrowthJerrabomberra
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