Daphne Goodrich Email & Phone Number

Partnered with Structured Settlements Distribution Vice President to identify, define and execute strategic initiatives. Developed tactical business plans for Distribution teams to execute. Served as Project Leader responsible for managing multi-functional teams tasked with delivering on channel-wide imperatives. Monitored industry trends to recommend.

Dover, NH

Contract preparation, execution and account set-up for new relationships. Facilitated implementation schedule with key stakeholders. Managed all activities impacting existing client’s contract, compensation, product offerings, campaigns and system needs. Identified and implemented cross channel process improvements. Built and maintained working.

Dover, NH

Developed and executed internally wholesaled account marketing plans. Created scripted voicemails for targeted sales agents. Executed internal call campaigns to generate sales. Maintained highest call quality on all inbound and outbound calls. Mentored Internal Wholesaling team, providing product and process guidance.

Dover, NH

Fielded in-bound calls and made outbound calls to the Bank and Independent Channel to provide pre and post-sale technical product support to field associates, including information on product benefits, historical and current performance results and procedural requirements. Worked closely with External Partners to ensure quality service is provided.