Darcy Smith, Sphr Email & Phone Number

Fairfax, Virginia, United States

A PE-backed ~$600M omnichannel retail company, peaking at 2,000 employees, specializing in allowing customers to create and order custom gear. Recognized on Fortune’s Best Places to Top 100 list multiple years.• Advise CEO, other executives, and the Board on people strategy, development, compensation, and culture as senior leader. • Oversee total rewards, benefits, recruiting, performance management, sales incentives, employee engagement, HRIS, facilities, administration, budget, and all other human resource functions empowering a fast-scaling company. • Recruit, train, evaluate, develop, and retain human resource staff in the U.S., Europe, and Asia. • Improved quality and cost using generative artificial intelligence for process improvement and workflow productivity. • Applied Agile methods and Entrepreneurial Operating System (EOS) to boost service speed, quality, and accountability. ➤Select Achievements • Enabled better innovation, problem-solving, and customer insight by boosting talent diversity, recruiting, and performance. • Directed large Reduction in Force RIF via effective, compassionate outplacement and reducing SG&A expenses. • Improved performance and results when facing big challenges and limited resources via superior operational competence. • Retained high performers during a period of significant organizational change.

Fairfax, Virginia, United States

• Led workforce planning, talent acquisition, performance management, training, and all other people operations. • Enabled organization objectives and values by aligning people policies, procedures, and benefits to business function needs. • Led turnaround of an underperforming team via decisive, fast improvements to people, processes, and products OR tools. • Hired, onboarded, reviewed, and mentored a high-impact team of human resource staff. • Transitioned from legacy HRIS system for payroll, benefits, and time to new system, integrating Workday from ADP Payroll. • Designed executive, sales, and other short-term incentive STI plans tied to quantifiable organizational goals. • Ensured continuity during COVID-19 by rapidly deploying remote work and other policies; awarded People Magazine's Companies That Care. ➤Select Achievements • Enabled company growth from 350 to 2,000 employees via impact leadership of High-Performing Teams (HPT) process. • Enabled high level of team alignment and execution by implementing Objectives & Key Results (OKR) methods. • Increased top-tier talent in key leadership positions by 56% through effective talent management.Reduced human capital expenses via productivity tools and cost controls while investing in strategic priority areas. • Awarded Great Place to Work by Fortune and Washingtonian magazines over multiple years. • Enabled company to be named to Inc. Magazine's list of fastest-growing private companies by scaling people operations.

Tysons Corner, Virginia, United States

Pittsburgh, Pennsylvania, United States

A $13B, 10,000 employee health insurance business. Served as strategic HR Business Partner to subsidiary businesses and CEOs.• Guided leaders of subsidiary business units on people strategy while leading HR business partners supporting line staff. • Improved team performance, culture and trust via impactful engagement, communication, and other change management. • Led organizational design project, which resulted in one of the lines of business exceeding revenue targets by 28%. • Empowered $33M incremental revenue by creating and leading cross-selling plan among insurance business units. • Led employer branding/advocacy initiative with 90% employee participation. • Sourced, instructed, motivated, assessed, and developed ten HR business partner staff.

• Supported people strategy for potential $10B merger in collaboration with Booz Allen, Mercer, and other leading consulting firms. • Stood up first People Analytics function.

Syracuse, New York, United States

A $120M in revenue multi-state, optical retail/manufacturing company with 1,200 employees and 120 stores. Promoted as recognition of the contributions made to the organization.• While employed by Empire Vision Centers (rebranded to Visionworks in 2013), oversaw human resources for 1,200 employees at headquarters and 120 retail stores over five states. • Create and manage total rewards, leadership training, recruiting, performance, engagement, HRIS, and other functions. • Enabled revenue growth of $1.2M by creating and deploying sales training program. • Successfully negotiated labor contracts for multiple collective bargaining units. • Implemented recruitment management system that saved $26K and improved candidate sourcing.

• Saved $137K annual health care costs by researching and implementing new PPO medical program, replacing HMO. • Reduced recruiting costs $126K via decisive, fast improvements to people, processes, and tools. • Selected by executive leadership to lead the HR team to help scale the business.

• Promoted within six months after creating efficient processes and databases that streamlined HR operations.

Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General

Bachelor Of Arts - Ba, Industrial And Organizational Psychology