Sally Giang Email & Phone Number

Charlotte, Nc, Us

Raleigh, North Carolina, United States

Raleigh, North Carolina, United States

Raleigh, North Carolina, United States

Charlotte, North Carolina, United States

Charlotte, North Carolina

• Analyze variances to budget for all line-items to present favorable areas and actionable opportunities for Facility Administrators (FA), Regional Operating Directors (ROD) and Division Vice President (DVP) to improve operating results• Create Monthly Financial Review (MFR) deck reports to and provide analyses for the Monthly Financial Review (MFR) rollup to the Group Finance Director and Group Vice President• Train FAs and RODs on budget processes as needed• Preform facility-level budgeting and planning, including preparation of trend and variance on facility, regional and divisional level• Start and maintain pro formas for new business hospital opportunities to see if potential business model is profitable over 5% adjusted margin• Maintain Missed Treatments, Other Controllable Outliers, Salary, Wage and Contract and Labor Hour Forecast, Unsigned Orders, and other recurring Division reports• Assist Group Human Resources Director and team with HR monthly analytics and various other reporting when needed

Fort Mill, Sc

Prepare a variety of reports such as, transactional volume trends, cost per transaction, performance, and staff utilization for the management team – comprised of three centralized sites. Also, creates presentations for senior management. Produce End of Month processor’s production reports to team managers utilizing Microsoft Access. Prepare job aids for department functions. Handle Capacity Model to analyze FTEs, forecasting transaction volumes and record actuals for 5 Associate Directors supporting 20+ teams. Responsible for conducting time studies in all 3 sites and both analyzing and compiling data. Formulate cost analysis for all main functions within the department. Log checks to report for check corrections to other banking institutions. • Manage multiple projects: Enhance insurance cancellation process using the Lean Six Sigma model and Breakpoint (SLA) Report for quality review for VP Director’s team• Selected out of 47 people from the department to train in Lean Six Sigma course• Initiated Career Development program with senior managers for local site with 45+ participants• Selected to participate in Employee Engagement: Recognition Team to brainstorm ideas on how teams/sites can show recognition to their team members• Increased morale and engagements within the Centralized Payments and Adjustments Department by initiating a team member led Employee Subcommittee that hosts events and activities

Fort Mill, Sc

Handled processing insurance cancellation request monthly with zero errors. Pulled reports and routed paid out accounts and produced lien release letters to customers. Deposited wires and checks received for repossessed vehicles and bankruptcy accounts, processed accounts receivables from reports and produced surplus/deficiency letters to attorneys/customers.• Assisted other teams with their functions. i.e. Identifying payments, processing return mail, posting payments, and reversing payments• Assisted senior managers and director of the department with special projects• Top producer since start of job out of 40 processors in the department

Greensboro/Winston-Salem, North Carolina Area

Organized day-to-day operations by servicing phone calls, provided daily sales reports for agents and assisted walk-in customers. Handled billing with customers (P&C and commercial accounts). Assisted with auto insurance and reviewed customer accounts daily to identify products with the potential to create substantial profits and assisted in identifying budget adjustments.

Greensboro/Winston-Salem, North Carolina Area

Created and monitored Twitter, LinkedIn, Google+ and Facebook activity. Prepared marketing items to realtors, apartment complexes and car dealerships. Visited apartment complexes monthly for marketing.

Greensboro/Winston-Salem, North Carolina Area

Assisted office manager with administrative duties, which consisted of ordering office supplies, data entry and sending marketing letters to customers. Prepared marketing items to realtors. Directed customer calls to agents for insurance assistance.

Bachelor’S Degree, Accounting And Finance, Senior

Minor: Economics

High School, Business And Construction, 10-12

Activities and Societies: Secretary - Student Government Association Member - National Honor Society Delegate - Student Human Relations.

High School, Agriculture, Agriculture Operations, And Related Sciences, 9

Activities and Societies: Member - Future Farmers of AmericaTook Honor courses and agriculture classes and was a active member of the FFA.