Greeting customers and booking in vehiclesProviding quotations and gaining authority Liaising with workshop and other internal departments Keeping customers up to date with progressUpdating records and generating job cards, estimates and invoices Organising loan vehicles and checking in and out

Working out daily logistics with an ever changing goal.Dealing with out of area jobs through supplier networkExperienced in Garage Manager systems Recovery and Roadside.

Managing 30 engineers work and reportsLooking after major accounts and making sure jobs are followed through and updated.Daily reports and customer updatesLogging new Breakdowns and defects, dispatching engineers within allocated timescales.

Managing office staff and workshop technicians, appraisals, distributing daily duties and team meetingsMain contact with West Midlands Police and Birmingham City Council.Managing parts, workshop and consumable stock levels.Dealing with suppliers in relationship to van stock requirements