Patient Care Access & Phlebotomist
CurrentConducted efficient and compassionate patient check-ins, ensuring accurate documentation of personal and medical information, and providing a welcoming environment for individuals seeking care.Demonstrated expertise in phlebotomy techniques, collecting blood samples from diverse patient populations while prioritizing patient comfort, safety, and sample integrity.Collaborated seamlessly with clinical staff and laboratory personnel to facilitate timely processing and analysis of collected specimens, contributing to accurate diagnostic testing and treatment plans.Implemented strict adherence to infection control protocols and safety measures, ensuring a sterile and secure environment for both patients and healthcare professionals.Utilized electronic medical record (EMR) systems proficiently to update patient information, schedule appointments, and record lab results, maintaining accurate and up-to-date medical records.Provided empathetic support to patients, addressing inquiries and concerns with professionalism and maintaining a high standard of patient-centered care throughout their hospital visit.