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Dario D. Email & Phone Number
Senior Customer Experience Analyst and Project Coordinator
at
Omega3C
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Customer Experience Analyst and Project Coordinator
Location
Milan, Lombardy, Italy
Company size
Who is Dario D.? Overview
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Quick answer
Dario D. is listed as Senior Customer Experience Analyst and Project Coordinator at Omega3C, a with 28 employees, based in Milan, Lombardy, Italy. AeroLeads shows a matched LinkedIn profile for Dario D..
Dario D. previously worked as Senior Customer Experience Analyst & Project Coordinator at Omega3C and Customer Experience Analyst at Omega3C. Dario D. holds Informatica Musicale, Rinunciato from Università Degli Studi Di Milano.
Company email context
Email format at Omega3C
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Omega3C
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Profile bio
About Dario D.
My heart beats for the past, my curiosity chases the future.Curious observer of the experiences evolution through new technologies.Music lover, bought on vinyl and listened on Spotify.Photographer with Polaroid cameras to post them on Instagram.Half marathon and marathon runner searching for new trail.
Listed skills include Automotive, Automotive Aftermarket, Customer Satisfaction, Aftermarket Automobilistico, and 12 others.
Current workplace
Dario D.'s current company
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Omega3C
9 roles
Dario D. work experience
A career timeline built from the work history available for this profile.
Senior Customer Experience Analyst & Project Coordinator
Current- Client support in the development of Voice of the Customer/Employee programs through the Medallia Experience Platform.- Support in the development of surveys for the various channels (e.g. email-to-web, Digital) guiding the choice of appropriate metrics and questions to the chosen touchpoint.- Support in transforming data into actions, through the creation of dashboards and reports that help our customers in reading the data collected.
Sep 2024 - Present
Customer Experience Analyst
Sep 2022 - Aug 2024
Digital Customer Experience Analyst
- Active monitoring of all the main KPIs of BMW.it: visits, prospects, quotations and online sales, lead management and campaign performance via Adobe Analytics.- Analysis of user behavior via Contentsquare, synthesize findings to provide a better understanding of customers, identify potential usability issues and design opportunities.- Support in the development of new features to be released on the Italian market, carrying out tests, translations, A/B tests and active monitoring of post-release operation.- Design, implementation and maintenance of dashboards and power point presentations for sharing data and results with the first line management.
Oct 2021 - Sep 2022
Customer Experience Specialist
- Development of the software, Voice of the Customer Portal, for the collection of the customer feedback, drafting of surveys and setting up of the reporting section.- Customer feedback analysis to identify strengths and weaknesses and, through the sharing of results and the development of dedicated initiatives, improve the experience of BMW and MINI customers.- Continuous support to the dealer network in reading data and translating it into concrete actions- Provide and present customer experience analytics and results via powerpoint presentations for the first line management and BMW AG Headquarter.
Jul 2018 - Sep 2021
Cx & Crm Manager
- Provide customer feedback analytics to management and guide actions to reduce defects and improve the shopping experience- Lead management, post-quote and post-delivery follow-up.- CRM & Social Media Management
Mar 2016 - Jul 2018
Singer/Songwriter
- Busker in some important Italian cities with the aim of increasing the fan base- Communication management of the project, through social channels and dedicated blog.- Creation and management of a successful crowdfunding campaign aimed at the realease of an album and the creation of the related promotional material. (https://linkpdb.me/9191)
Apr 2014 - Mar 2016
Customer Service Technical Support
- Customer Service on dealer network DMS, 2nd level help desk.- Testing of new features and assistance in the implementation of operating manuals
Mar 2011 - Mar 2014
Sep 2007 - Dec 2009
Team & coworkers
Colleagues at Omega3C
Other employees you can reach at omega3c.com. View company contacts for 28 employees →
LF
Luca Fanelli
Colleague at Omega3CGreater Milan Metropolitan Area, Italy
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FV
Francisco Vargas Pérez
Colleague at Omega3CMilan, Lombardy, Italy
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SF
Simone Foi
Colleague at Omega3CItaly
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UR
Umberto Rossini
Colleague at Omega3CMilan, Lombardy, Italy
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AV
Andrea Verduci
Colleague at Omega3CMilan, Lombardy, Italy
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FF
Federico Flacco
Colleague at Omega3CMilan, Lombardy, Italy
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FQ
Filippo Quadrini
Colleague at Omega3CMilan, Lombardy, Italy
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RF
Roberta Federico
Colleague at Omega3CMilan, Lombardy, Italy
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AR
Alessio Rufolo
Colleague at Omega3CMilan, Lombardy, Italy
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DO
Donata Orlandini
Colleague at Omega3CMilan, Lombardy, Italy
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Luca Fanelli
Colleague at Omega3CGreater Milan Metropolitan Area, Italy
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FV
Francisco Vargas Pérez
Colleague at Omega3CMilan, Lombardy, Italy
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SF
Simone Foi
Colleague at Omega3CItaly
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UR
Umberto Rossini
Colleague at Omega3CMilan, Lombardy, Italy
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AV
Andrea Verduci
Colleague at Omega3CMilan, Lombardy, Italy
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FF
Federico Flacco
Colleague at Omega3CMilan, Lombardy, Italy
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FQ
Filippo Quadrini
Colleague at Omega3CMilan, Lombardy, Italy
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RF
Roberta Federico
Colleague at Omega3CMilan, Lombardy, Italy
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AR
Alessio Rufolo
Colleague at Omega3CMilan, Lombardy, Italy
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DO
Donata Orlandini
Colleague at Omega3CMilan, Lombardy, Italy
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2 education records
Dario D. education
Informatica Musicale, Rinunciato
Diploma In Elettronica
I.P.S.I.A. E. Marelli
FAQ
Frequently asked questions about Dario D.
Quick answers generated from the profile data available on this page.
What company does Dario D. work for?
Dario D. works for Omega3C.
What is Dario D.'s role at Omega3C?
Dario D. is listed as Senior Customer Experience Analyst and Project Coordinator at Omega3C.
Where is Dario D. based?
Dario D. is based in Milan, Lombardy, Italy while working with Omega3C.
What companies has Dario D. worked for?
Dario D. has worked for Omega3C, Bmw Italia, Dalma S.R.L., Personal Project, and Psa Peugeot Citroën.
Who are Dario D.'s colleagues at Omega3C?
Dario D.'s colleagues at Omega3C include Luca Fanelli, Francisco Vargas Pérez, Simone Foi, Umberto Rossini, and Andrea Verduci.
How can I contact Dario D.?
You can use AeroLeads to view verified contact signals for Dario D. at Omega3C, including work email, phone, and LinkedIn data when available.
What schools did Dario D. attend?
Dario D. holds Informatica Musicale, Rinunciato from Università Degli Studi Di Milano.
What skills is Dario D. known for?
Dario D. is listed with skills including Automotive, Automotive Aftermarket, Customer Satisfaction, Aftermarket Automobilistico, Settore Automobilistico, Adobe Photoshop, Assistenza Clienti, and Public Relations.
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