We are a Consulting company and a Solution Provider specialized in Customer Experience Management processes.
We provide end-to-end CRM and CX Management solutions through the most innovative technologies and AI, to manage new customer relationships intelligently, proactively and with the least effort, for a winning Customer Experience.
We are a result-oriented organization with an extensive experience in process optimization and innovation of the Customer Engagement and CX Management models.
Consulting & Professional Services
We help companies improve customer experience; we are technology advisors to transform technological investments into powerful business solutions. We develop CX & Digital Transformation models to create new business opportunities, operational efficiency, cost reduction and excellent performance.
CX & Feedback Management
We provide solutions to manage CX in real-time through the most complete and leading platform in the world. We guide companies in adopting a "Customer Centric" strategy to improve every interaction, on all customer touch points, with "close the loop" and proactive action plans.
Customer Engagement
We improve contact strategies and operational processes. We manage Project Management activities to implement Omni-Channel and CRM solutions that integrate Self-Service, Chat & Voice Bot, Social Listening and Marketing Automation.
Workforce Optimization
We support companies in optimizing their contacts and efficiency metrics with the most innovative technologies of Workforce Management, Knowledge Management, Contact Deflection and automation strategies.
Big Data & Interaction Analytics
We analyze the "voice of the customer" to get predictive models and drive results, improving metrics, with innovative Performance & Interaction Analytics, CX & Big Data Analytics tools.
Company Details
- Employees
- 28
- Founded
- -
- Address
- Corso Magenta,46, Milan,20123,italy
- Phone
- +39 02 94.39.5551
- in****@****a3c.com
- Industry
- Business Consulting And Services
- NAICS
-
Management, Scientific, and Technical Consulting ServicesManagement Consulting ServicesOther Scientific and Technical Consulting ServicesOther Management Consulting Services
- Website
- omega3c.com
- Keywords
- Consulting & Solution Provider, Professional Services, Customer Engagement, CX & Feedback Management, Big Data & Interaction Analytics, Digital Transformation, Customer Experience Analytics, Workforce Optimization, AI & Office Automation, RPA & RDA, CX Transformation, Chat & Voice Bot, Social Engagement & Social Listening, Marketing Automation.
- HQ
- Milan
Omega3c Questions
Omega3C's helpline number is +39 02 94.39.5551
Omega3C's website is omega3c.com
Omega3C's LinkedIn profile is https://it.linkedin.com/company/omega3c
Omega3C has
28 employees.
View email and phone details for 28
employees at Omega3C.
Omega3C's industry is
Business Consulting and Services
Omega3C's top competitors are
Successkpi,
Ministry Of Enterprises And Made In Italy,
Key-One,
Lutech,
Increso,
Microdata Group,
Transcom,
Medallia,
Almawave,
Ipsos.
Omega3C's support email address is info@omega3c.com
Omega3C's categories are Business Consulting and Services
Omega3C's founding year is 2011
