Darrell Rait Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Provided Respite support for Non-Verbal Autistic 13 year old
• Helped reinforce social daily skills (Getting Dressed, Washing etc)
• Interacted with the Pecs system
• Took Trips to do activities, shopping, and parks

Vaughan, Ontario, Canada

• Responsible for managing various retail locations over tenure with an emphasis on creating a positive and dynamic culture to deliver exceptional results and KPI's.
• Recommended Implementing many policies and procedures to reduce shrink in high volume stores, saw significant reduction from previous years
• Recommended Implementing standard scheduling company wide to help control wages.
• Responsible for recruiting, interviewing potential candidates, training new employees and mentoring.
• Train new managers for the district ensuring they are adequate for the position and make recommendations based on strengths and weaknesses on where they can perform best
• Working knowledge of Ontario Health and Safety and Employment Standards.

Toronto, Ontario, Canada

- Effectively Managed time to oversee all assigned venues on a daily basis- Took ownership of all on site documentations relating to policies and procedures, communications with office staff - Managed and communicated with vendors that supported store services to ensure compliance in pricing, stock, and service levels- Built a great network of peers within.

Mississauga, Ontario

- First Under Armour Retail Employee hired in Canada- Sat in on Store Manager Interviews for first Canadian Location- Built new store including recruiting and interviewing all candidates - Responsible for Operations in absence of a store manager - Drive Sales & Performance Indicators while leading the floor - Exhibit and Model the Customer Experience.

Various Locations

- Provided exceptional customer service- Responsible for all operations of the store in the absence of a Store Manager- Consistently achieved Store and Personal KPI's while staying in line with wage budgets - Provided Leadership, Coaching, Training, and Mentoring to all store staff and management - Responsible for hiring all staff to fulfill needs season.

Toronto

- Managed all computer operations for retail outlets, offsite events, and the corporate head office- Implemented Windows XP Operating System, Servers (as business grew), a Virtual Private Network- Installed and maintained all point of sale systems- Purchased all software and hardware- Assisted in developing a fully functional e-commerce website.

Toronto

- Developed a Large repeat customer base with a high level of customer service and technical knowledge- Assisted in Year End Inventory

Toronto

- Developed a large customer base with a high level of customer service solutions - Provided customers with technical knowledge on many different product lines to better suit their needs to excel at the sport they were participating in- Worked with schools, businesses, and organizations to find solutions for their respective needs within a budget..

Toronto

- Provided exceptional customer service while learning the tools of the Quick Service Restaurant Industry. - Daily training, coaching, and motivating 60-80 staff members at the location on policy and procedures. - Hands on training was supplemented with classroom training which I was able to deliver clear and direct to ensure all staff was properly trained.